We were going through a bathroom remodel and needed a new closet shelves for our new walk in closet in the master bedroom as well as a new closet organizer for our guest bedroom which got an expanded closet as well. John was very easy to work with, communicated via text and email which also made it easier. He came in and did a walk through with my mom of the areas, took notes and came up with an initial design which hit the nail on exactly what we needed. Just as the other reviews noted it does take 3-4 weeks (I think we got ours in about 3 weeks), this was enough of a timeline while we got the construction finished and carpet installed in both areas. He had a crew of 3-4 people and knocked out the install in about 7 hours. John and his team were very nice and professional, they all seemed to be retired professionals which also made them a joy to chat with. Overall quality of the closets were great, finishes were also nice. We now feel that everything has its own place and there is organization in a space that was disorganized previously. John and his crew were working along side my general contractor and both teams got along great and even shared tips on latest construction materials. This was the most pleasant experience we had with a construction vendor next to my general contractor who did our remodel. If you need a new closet John is your guy hands down! We will definitely call him back for our next closet job once we're ready for it.