Artisan Deck and Outdoor Living

We met with Ralph after getting quotes from several area contractors. He was easy to work with and took the time to understand what we were looking for. We ended up with a design plan and materials we were happy with. Tim and his team delivered exactly what we wanted. The quality of the construction is excellent. The team is comprised of craftsmen and carpenters that pay attention to detail. We look forward to enjoying the screen porch and are very happy with our investment and addition to our home.

We had 2 decks rebuilt from the ground up with Trex decking products. Crew members were friendly and very professional at all times. Tim, one of the owners, was very helpful explaining all the options and processes for reconstructing our decks. He met with us on several occasions to go over the proposal and pick out the products we ultimately decided on. There's a lot of Trex product combinations to choose from. We made a few alterations during construction. They were very accommodating to the changes and listened to our concerns when we had them. We are enjoying the beautiful decks Artisan constructed. We've received many compliments on them. The lighting is awesome

Two years ago we met Tim and Ralph from Artisan Deck & Design at a home show in Madison. We were looking for a contractor to "fix" the deck on our 8 year old home. The deck had been constructed in 2 sections, one section a step lower that the first which was a chronic tripping problem. The wood on the deck floor was deteriorating and would not hold stain or paint. We had 3 contractor give us an estimate. Two of the contractors wanted to build another deck on top of the existing structure. After talking to Ralph and Tim, they advised us not to add more structure to the deck. They also advised us that it would be more practical and not that much more expensive to completely replace the deck. We are so glad we listened to their advise. During removal of the old deck it was discovered that the original deck had not be installed properly and water had rotted the ledger board which attached the deck to the house. We can't even imagine what may have happened if we had simply put another deck over the original and it broke away from the house and crashed to the ground from the second level of our house. The end product is safe and beautiful. The project was completed on time and Ralph and Tim were experienced, knowledgeable and great to work with. The end result exceeded our expectations and we highly recommend Artisan Deck and Design.

We met Ralph and Tim at the 2015 Home Expo show and after talking about our project we decided to include them among the bidders. While not the lowest bidder (which we tend to avoid for obvious reasons), we went with Artisan for their willingness to work with us and be flexible, along with being extremely helpful in helping us gain a better understanding of the Trex product. During the project their work team varied based on the weather, what work was needed here and on occasion what assistance was needed on other projects. Throughout the project Ralph, Tim and their team readily answered questions we raised, were responsive to our concerns, and helped us find the best approach for some specific concerns. At the end of the project we were very satisfied with the work Artisan had done. When afterwards we found a few teaks we wanted to make they came back, discussed the options and then made the small changes we were looking for. Tim even pointed us to Goof Off, a great product for removing the remnants of our own sloppy staining work on our old deck. When we ran into Tim at today's Home Expo show, he was quick to tell us his current thoughts on resolving a challenge that came up this winter with our pergola. It goes to show how customer oriented the Artisan folks are. Without hesitation we would recommend readers of this consider contacting them concerning any project that Artisan might be able to assist you with.