Bold Look Design & Construction

The quality of workmanship on this 982 sq ft basement finish job is superlative. Attention to detail from Bill is exceptional. Brian, the owner, is upbeat and pleasant, seems experienced and knowledgeable, always a gentleman. He worked from our verbal plans, worked with our budget, no unforeseen over runs, any legitimate add ons were approved by us. For all that we would have given five stars. The projected time to completion was 2-2.5 weeks. However, the job took 6.5 agonizing weeks because this crew of two only arrived in the afternoons two days per week. This was way beyond acceptable and we were not informed of this possibility when we entered into the contract. Continually broken promised appearances and unreliable deadlines were extremely stressful to us while the builders remained oblivious to our communicated dissatisfactions. Responses were always 'Sorry' but the problem was never corrected. Just sort of an "Oh well, that's the way it is.". Business management needs major improvement in meeting deadlines. For that all that we would give one star. If you want high quality work at reasonable prices, and time and work schedule are not an element for you then you should consider this crew. Ask the critical questions we did not- like what will be their actual work schedule.