We finally decided to undertake the huge task of building our "dream home". We are firm believers in using local resources - we hired a local General Contractor and sourced many of our purchases locally. Perth Home Hardware was one of the locations that we used when it came time for Kitchen Design. We dealt primarily with Davey and Brandon for the kitchen design - and both could not have been more helpful. They met with us to discuss our visions, our styles and both took the time to really listen to what we were thinking of. Knowing we were on a tight timeline, the design team strove to ensure that we had a design in our hands within a matter of days. They provided us with clear design images of the kitchen layout and took the time to explain every feature. We were impressed with their professionalism and the manner in which they approached our design.
In the end, we decided to go with a different design company - only because it had more of the features and options that we were looking for. Having said that, we were never made to feel uncomfortable or "shunned" for doing so. We continued to deal with Brandon in pricing flooring, tile, appliances, fixtures - everything we needed for our house we priced through Home Hardware. We did end up purchasing all of our bathroom fixtures (tub, shower, faucets, etc), lighting fixtures, laminate flooring, appliances and composite decking from Home Hardware. Generally speaking, they were able to beat any other pricing and the quality of product received was outstanding.
I can't say enough about the customer service, the professionalism and the dedication of the staff at Perth Home Hardware. I would encourage anyone doing any sort of remodeling or building to go in and talk with their staff. He may hate me for saying so - but Brandon (Kitchen Dept) is the most knowledgeable and dedicated employee that you could have the opportunity to work with. Seek him out and be open and honest with him. He will never pressure you and remains a positive support system throughout.
We will continue to use Perth Home Hardware as our primary source for any future home design/projects. We still have all of our landscaping to do - so we aren't finished with Home Hardware yet!
