AMR Construction, LLC

We hired Mark Andrews to do a large addition to our home. Mark seemed eager to please and was quite the smooth talker. On the day of signing the elaborate 5-page contract, Mark made a point to mention that his father is a lawyer and helped him write the contract. At that time he also had a complaint filed against his bond and when we asked him about that he quickly talked it away. The initial work progressed fine and Mark was good at communicating with us and quick to respond. However, that is where his strengths as a contractor end. Our experience with him progressively worsened as he tried to manipulate us and the contract. He tried to get out of doing a major part of what the contract outlined, and of what we had talked about from the beginning and all throughout the project. He thought he had found a way out of following through with what he committed to. When we disagreed with his views and eventually had to fall back on the contract to prove what work was necessary, he called in his lawyer father and tried to bully us into compliance. His easy demeanor quickly proved to be a façade as he gave way to intense anger and threats. He called my wife a pain in his *** twice to her face. We were blessed in that we have a lawyer in the family also; otherwise we felt so threatened and bullied by Mark's severe tactics that we probably would have given in and lost thousands of dollars in the process. However, as the contract was in our favor, as confirmed by several legal professionals, we did not give in to him and ended our agreement with him. We then had to hire others to finish the many things left undone by him. We still lost money in the process and could have gone after him legally, but we decided it was not worth our time and peace of mind. His workmanship has proven to be very shoddy and poor. He claimed that they were experts in siding installation, and you would hope so with something so basic. However, in the windstorm two months ago, we lost the siding that he installed. The lower portion of our siding that was part of the original house stayed intact. No homes in our area lost any siding. Only the new siding that he installed came off. That's one example. We also lost some roof tiles. Thankfully, on the important things of our project, like the framing, Mark hired subcontractors who knew what they were doing.