Annabelle's Fine Home Furnishings

If I could give this establishment zero stars I would do so. This establishment is low on customer relations. I purchased a bookcase/Etagere in Late December 2021. Paid in full and was told delivery is 6 to 8 weeks. Since I was moving into a new home in March 2022 that was ok. I stated to merchant “what if item arrived earlier and was told it would be held. I offered to purchase the floor sample and was told they are not for sale. Do not expect to receive updates from this establishment. I initiated a call in May 2022 after having moved into our new home. Merchant stated that manufacturer is behind schedule and delivery is pushed to mid July. Again no follow up on their part. I called 1st week in July and was given a new date of September 2022, almost 10 months from date of purchase. They stated manufacturer did not have all the parts. Why was this not stated in May 2022. I again offered to take the floor model and was told it was sold. I’m now getting a sense of discrimination. I requested to cancel my order and they refused, of course they were paid in full, but that was my mistake. I am now going to seek legal remedy. No customer service, no “we will fix your problem”Just a bunch of lies and innuendo. Do not trust this merchant. Definitely do not pay them in full in advance. Their loss because I ultimately ended up furnishing my entire home with furniture from Haverty’s. If you enjoy being treated like you do not matter and enjoy frustration and have a lot of time on your hand then shop Annabelle’s Fine Furniture otherwise stay far away.