Dream Rooms for Kids, Inc.

he end of October 2015 we purchased a pirate bed from Dream Rooms for Kids. The owner, Fred responded to our request immediately and eagerly cashed our two checks (one for the bed & one for shipping) equaling almost $2,000. The bed came without a number of pieces including pieces that enabled us to attach the rails and the wheel, the sail, and the adaptor that enabled the nightlight to function. I left messages (text, voicemail, and email) right away. Fred responded that he would get those pieces to us right away. We did receive a blank white flag soon after, however the flag that was purchased and advertised on the site depicts a treasure map. Fred's response was that they had run out. However the rest of the items the would allow completion of assembly and a functioning nightlight did not arrive. I reached out to Fred again the beginning of December 2015 = no response. I tried yet again mid-February 2016. Again, no response. I even emailed every address I could find on the website, pleading for anyone to get back to me. Again, absolutely nothing from anyone. So three and a half months later we still have a bed that cannot be put together in its entirety and a non-functioning nightlight. The complete lack of customer service is appalling, but to take customers' money and send an incomplete product then not return messages is beyond unethical and I'm wondering if not illegal. I would warn anyone to NOT TRUST THIS VENDOR.

Ordered Pirate Ship bed and paid in advance in early June 2015. After multiple excuses, I realized that I was dealing with a scam artist. After threatening him, months later he finally delivered a bed (it was incorrect but at least a bed was delivered). Storage drawers were of a completely different color and wooden flag came with no name on it. I then reluctantly agreed to pay him 1/2 of shipping costs with a promise from him to correct the order. He never did. It's now almost December. Steer clear of Fred!

My husband and I ordered a full sized pirate ship bed months ago. We were offered a discount to pay by check, so we wrote the check for $1,600.00 it was cashed and we NEVER received our bed. The company won't return calls or emails. Stay far far away from this company.