Little Rustic Shop LLC

Ordered a table and benches on 11/25/2022 and still haven't received them. They refuse to refund me and every time I contact them there is an excuse as to why the newest completion date had to be moved

Waited twice as long for starters . If rustic meant a crappy paint job , all nail holes being visible and pressboard cardboard materials used for the draws and garbage 2x4s used for some of the furniture then yes they nailed it . Complete garbage save your money . Very disappointed all around . We also thought we were getting a 3x4 base .which we did not . If I can find another sucker to buy it at the price this sucker did I will sell it .

Absolutely horrible business. I never leave reviews either. I wish I could give this negative stars. I wouldn’t recommend them to my worst enemy. Lies through the roof. They took my money. No product. No communication. Tori has horrible customer service skills. Disappointed doesn’t even cover it.

I ordered my table and bench in July 2022. I left a deposit. Tori stated the table would be completed September. September came and she said it was a staff shortage and the table bench would be done soon. Gave a different date. October came. She rescheduled. Then Stated it should be done in two wks before thanksgiving and it just needs to be painted. Here we are thanksgiving and I am with out any table for my family because I sold the old one. I have contacted Tori several times and the date was reschedule. I requested my money and Tori declined because it is a custom table bench My thought is by now if it’s not completed or started it’s not custom. Tory also stated she would paint my table herself. I don’t think so. Please don’t risk ordering from the place. There are better options. If you read the other reviews it’s all the excuse about staff. And multiple reasons why tables are Not done.

If I could give this place negative stars, I absolutely would. Our order was placed back in october, and still nothing! They have postponed my finish date 3 times now, and keep promising that it will be finished by the next date. This same exact message has been given to me on three different occasions now. The girl that deals with customer service is absolutely horrible, and pretty much just repeats the same excuses over and over again. Our order was paid for upfront in cash, not once piece has been made to date, yet they will not honor a refund. Not one phone call on their end has ever been made to let us know the progress (well lack of progress) that has been made. I would steer clear of this place as they are super unreliable, and not able to fulfill orders within half of a year that they promise. You have been warned! The customer service is by far the worst I have ever encountered, owner will not call back, this place is an absolute disgrace. Keep your money, or else they will, and youll never see a piece of furniture.