Selden's Home Furnishing Store

Very pricy cocktail table was fully wrapped when I arrived to pick up (Selden's was unable to delivery when I needed). Upon arrival at home, unpacked to find a gouge in the tabletop. So...called, they offered to buff a showroom sample and come bring it to me, take the previous one. I flew home early from a trip to specifically meet them at my home Saturday. Called to confirm only to hear "oh sorry...our guy got sick, I thought they called you...etc, etc," No call, no text, no communication, still have the damaged goods. Exceptionally frustrating back and forth, complications, poor service, especially for the fortune these Stickley items cost new. What should have been a simple pickup and be done, turned into the consummate demonstration of poor service, failed performance, lack of communication. Wow, I figured when you buy new handmade furniture from the most expensive place in town you'd get something other than McDonald's service. Had they picked up the phone, texted, or emailed, all the info which they had, this would be above a 1 star. Seems once they've sold you the goods, they're done.