The Interior Gallery

Bought a toilet and bidet from Interior Gallery. None of the hardware to install either items were included. In order to install both these items plumbing would have had to be changed, including opening up the wall and redirecting the pipes. None of this was told by the seller. When called to return, I was told that I needed to pay a restocking fee of $58. I also would have to pay for the original shipment in the amount of $228 as well as a shipment back to The Interior Gallery which was quoted at $284 at the cheapest for a 254 lbs shipment. This means that on a purchase price of $1162 I lost the whopping amount of $570. I WOULD NEVER BUY FROM THE INTERIOR GALLERY AGAIN!. STAY AWAY!

Stay away from this company. Had an item less than 6 months old and it broke. I emailed CS 5 times before getting an answer, get awful options to fix this issue, then they call back and say they can get a new part, but I have to pay $30 more to get it. AWFUL Customer Service.....AWFUL. buyer Beware!

Buyer beware. Have dealt with lots of other online venders, but when it comes to returning a product, Interior Gallery has been my worst experience. Purchased a toilet based on the installation instructions, however, the installation instructions online and delivered were not designed for my specific toilet. Although Interior Gallery stated that the hardware to mount this was sufficient, my contractor strongly disagreed. Rather than taking responsibility for providing incorrect installation instructions online, Interior Gallery would rather hide behind their terms and conditions, which are so strongly worded against a buyer, had I read the agreement, I would never have done business with this company. There are better and other companies available that put a customer above their bottom line. To highlight, under the “Product Description” condition, “If product descriptions are judged to be inaccurate [meaning online descriptions such as an installation guide], the customer’s sole remedy is to return the product(s) in unused condition”. But, it gets better, guess who gets to eat the cost of the shipping and the return for their websites incorrect description, you the customer and they’ll charge you a 5% stocking fee. See “Cancellations and Returns” clause 3. So, all in, I’ll be spending over $400 in shipping and fees for a $600 toilet. Good luck. Spoke with a manager and they don’t budge on these conditions.

I was sent a refurbished piece. I Purchased mirrored Florentine dresser for $2000. I had the dresser for over 2 yr and the leg fell apart,. I then called the company and they said they do not guarantee furniture. I called A & A Restoration. The owner came over to see if he could fix it and it was then that I found out the dresser was defective before I received it and it had been glued and repainted and I have pictures to prove it. It cost me 500 to fix it. Company dismissed me when I called. They just kept telling me they do not #Warranty furniture. Would not recommend using this company

You cannot find a better match of quality and price points. VERY reasonable and beautiful product. My new vanity that inspired a cool bathroom makeover. LOVE Interior Gallery! It arrived beautifully packaged and not a dent or mark anywhere. (As you can see the cabinet is high gloss black lacquer so any mark would surely show). I am about to invest in another vanity but they have so many great selections I am trying to decide! Nice place to be.

Great selection of modern bath fixtures. Just be sure that if you are doing a project with exact specs that you have a little wiggle room. I had trouble with the measurements for a rough-in on a toilet, and in the end it wouldn't fit. IG's initial response was not helpful - I believe they didn't understand the exact nature of my issue. However, soon afterwards I got a call from a CS manager who took the time to listen to my explanation, and she and I came to a mutually agreeable solution. Very good customer service.

Had an issue with a tub, but they fixed the problem and everything was resolved. The company stands behind their products.

Rachael was wonderful to work with! I would recommend The Interior Gallery for your project needs. Thank you so much!

"All aspects of The Interior Gallery were truly AWESOME! The showroom in Allen is well laid out and has unbelievably beautiful furniture from all over the world. I have never seen some of the furniture styles and designs before outside of Europe and the prices are incredibly low. I have had Henredon furniture in my house for decades, but I am now a customer of The Interior Gallery, given the variety and quality of their furniture. All of the sales people with whom I interacted were polite and very helpful, including, giving me space to make decisions without being pushed or pressured. Finally, the delivery men from the warehouse in Carrollton were very polite, professional, courteous and, most importantly, they did an excellent job in bringing the furniture in our home and setting it up without any issues of ANY kind. I will HIGHLY recommend The Interior Gallery to my friends and neighbors."

I purchased the Antoinette Bathroom Vanity and Costa Faucet from the Interior Gallery. I was very impressed with the quality of both. Even though I was hesitant about ordering these items via the Internet, I was absolutely satisfied. My guest bathroom look amazing.

First Methodist Church Waco purchased this lion from The Interior Gallery for our STAND series Stories of Courage - Daniel in the Lion's Den. It was a perfect fit for our series and delivery was fast! Thank you Interior Gallery

Fast shipping, great products. Purchased two pedestal sinks and a toilet from them. Arrived in perfect condition, very quickly, no damages and they look fabulous. Photos below show before and after.