BACHMAN'S ROOFING BUILDING & REMODELING INC

Bachman's is the absolute best roofing in the Berks/Montgomery county Pennsylvania area. They have incredibly competitive prices and almost always replace a roof in one day. We used them, then both our neighbors were so impressed, they used them. We have suggested them to friends and two different families we suggested them to, used them. They clean up all materials and will check your roof for free if you ever have concerns. 6 years later and we are still pleased.

Cannot praise this roofing and building contractor enough. Bachman Roofing and Remodeling is an OUTSTANDING company on all fronts. Their design and workmanship are impeccable. We definitely hire them again as well as recommend them to family and friends in a heart beat. We commissioned them to design and build a front porch overhang as well as to install an additional railing for our staircase. Both projects showed the finest craftsmanship and design. We were extremely happy with the results!

Overall, I would recommend Bachman's. However, we did experience some difficulties with the project. It took repeated contact to get things ironed out. They could have handled the back-end much better. This would cause me to hesitate to recommend or use them again. But, in fairness, there were MANY bright spots. The salesman/estimator was punctual, professional, knowledgeable & communicative. Front-end communication was clear (phone/email). Job day, the roofing crew were on-time & extremely efficient. They took great care working around our landscaping. Afterwards, they cleaned up well, including use of rolling magnets to make sure they removed every nail from the yard. During use of a large crane/truck they were very careful not to damage our asphalt driveway. The problems we encountered were two-fold. Firstly, a foreman who was extremely young & inexperienced. He spent job day smoking cigarettes, snacking & talking on his phone. During his final check of the work he missed a piece of trim that had been mangled & was put back up in damaged condition. (It was easily seen, not subtle). We noticed it & asked about it as they were packing up. His solution was to have a crew member attempt to straighten it. By this time it was dusk, which made it hard to see the result. The next morning, we realized it still did not look right. We contacted our salesman. The following day, the young foreman was sent back to remove & replace the damaged trim. About 8 weeks later, we noticed the same piece of trim came loose after a thunderstorm, leaving a large gap behind the siding. I had also noticed several shingles on the garage popped up. Our salesman referred me to the main office as it was a "warranty issue". A rep was sent to view the problem within 24 hours. However, no repair was done at that time because he said frost on the roof prevented him from walking on it. Instead, we were told the SAME foreman would return to AGAIN fix the issue. I hesitantly agreed. A week passed with no contact. After that, I decided to demand someone other than the foreman to solve this lagging problem. We left voicemail at the # the rep had provided, messages at the office, and emails to the account HE HAD GIVEN us. When we finally heard from him, he gave me excuses such as he didn't get the messages, his email was never hooked up, & he was too slammed because the company had been doing a large volume of jobs due to hail in the area. At this point, my patience had worn thin. We had a heated conversation in which I let him know we would NOT continue to wait for, nor accept the work of, the young foreman. The rep begrudgingly came out personally & fixed the problem. It turns out when the young foreman first replaced the damaged trim, he did NOT NAIL IT IN. Overall, the roof is beautiful & I am pleased with the quality. I understand foreman are rough around the edges. And, in my experience, it is not unusual to have hiccups with construction work. But in my opinion, there is definitely some room for improvement here. The result of the poor back end service is that I was left feeling untrustworthy of the company. It's a shame because they have been around for decades and have a good reputation.

Professional workers and workmanship. This fantastic crew replaced our roof in the time they stated even though there had been a huge hailstorm in our area and the company was innundated with new roofing job requests! Hats off to a wonderful job.

Replaced old slate roof on our home. The crew was fast, efficent, and very clean. When they were finished, except for the new roof, I wouldn't have been able to tell that they were even there. Every bit of old slate and roofing material was cleaned up and gone.

The workers showed up right on time on a Saturday morning. Everyone working was very courteous, professional, respectful, and completed the job within one day. I was amazed at the quality of work, effort put forth by the whole crew, and the finished result.