We worked with Chris for two years on a major remodel, so we got to know him and his crew very well. For our project we replaced the foundation and rebuilt our entire basement, coverting it to an additional floor. Our house went from a 2 bedroom 1 bath to a 5 bedroom 3 bath with an additional large family room. We worked very closely with Chris Burnham and his superintendent, Chris Donatelli, during the entire process.
First off, Chris gives realistic expectations regarding budget, time estimates, and potential problems or issues that might come up during construction. Some other contractors under-bid to try to get business. Also more inexperienced contractors don't anticipate all of the potential problems that can arise during construction. Chris is respectful of your budget but honest about what to expect in terms of budget and time estimates.
Chris and his crew were always professional, prepared, and on time. During the remodel they worked very hard to help turn our vision into a reality. Our intention was to create a seamless flow from one floor to the other and make the remodel look as close to the original 1920's construction as possible. It was therefore necessary to hire carpenters, brick workers, and other skilled craftsman for the remodel. Chris only hired the best people, so we know that every element of the remodel from plumbing to carpentry was done to the highest standards.
Chris is a perfectionist and has pride in his work. He made sure everything was done correctly, and fixed things without prompting that we did not have the expertise to notice.
We moved out for 6 months of the remodel and had to move back in before construction was completed. He was extremely accommodating and went out of his way to make sure we were comfortable. On the rare occasions that there was an issue with water or heating, he came on nights and weekends to fix the problem. He even came on a weekend to let us into our house with the spare key when we locked ourselves out of our house one day!
Chris did not disappear toward the end of the remodel and made sure to complete everything on the "punch list". He has even come to fix the occasional issue or problem months after the construction. The best part is that he doesn't do it grudgingly- he has true pride in his work and wants his clients to be happy with the finished product.
I have absolutely no hesitation in recommending Chris Burnham, Chris Donatelli, and his whole crew. They have the talent and experience to carry off any type of construction project out there, no matter how complicated. If you hire them you will not regret it!
