City Homesmith

Paul, the owner of TPH was a consummate professional. He was on site every day until the project was complete, which was about on schedule. He was great at helping me design the kitchen to reflect what I wanted while lending his expertise to make suggestions for details that I would never have thought of. He was also very flexible to requests that I would think of mid-project and make them happen without any issues. The work itself was great. The kitchen looks beautiful and has improved my house tremendously. The price was better than some competitors and was very reasonable. I plan on hiring TPH again for future projects.

My husband and I recently purchased a home in Philadelphia and hired Paul for the redesign and remodel of our kitchen as well as both full bathrooms. We received multiple quotes, and while we were lucky enough to have a personal recommendation from a friend for Paul, we would have hired him anyway. Paul is extremely creative and thoughtful in his process, and we were looking to create a truly custom feeling home. From the very beginning, Paul was prompt with his responses and upfront with his timeline and pricing. Paul made so many amazing suggestions about the design and really helped us make decisions that were beautiful and functional for our spaces. When I was having a hard time deciding on which tiles I wanted to have installed (turns out I loved a lot of them) he really helped keep me on track and made great recommendations about where to view the different tiles. He also helped us track down a great price on some pretty specific navy blue cabinets we were interested in for our kitchen. During the demo & installation, Paul was on site every work day. He worked with a pretty small group of guys who he personally knew and had worked with before, which was a very comforting situation. After demo we discussed design and layout (the kitchen had a few options) and while we did make some changes, Paul was flexible while still being upfront about what could fit in our discussed timeline. Throughout installation, any issues that arose Paul discussed them with us promptly and always offered solutions. I cannot express how truly happy I am with the outcome of our home, but also how much stress was avoided by working with someone who is trustworthy and clearly cares about what he is doing. If you are more interested in working with someone with a showroom with limited options, Paul is probably not for you. If you are excited by the idea of creating a truly custom home, definitely give Paul a call!

I first hired Paul in 2016 on a promotion. He completed the small job before the allotted time and he asked if there was anything else I needed in order to give me the full benefit of the money I paid. I was so impressed by this that I kept him in mind for any bigger jobs I might have. In July of 2018 I called him back to discuss remodeling my bathroom and I’m so glad he was available. He put me on his calendar for the beginning of 2019. I didn’t hear much from him in these six months so I was a little nervous that the project was a go but sure enough he called in January ready to work. This was my first remodel project and I didn’t know what I didn’t know. Paul was patient with me in explaining the process, the costs, and any potential challenges. He was hands on throughout the process. He had a helper but Paul was onsite every day working and providing direction. Both men were respectful of my home and of me being around a lot. They were quiet and cleaned up at the end of every shift. A good dust management system minimized the mess in other areas of my home. I picked out some tile and had some ideas about its placement but Paul had a better idea about the placement to provide more impact. He did his best to source materials and fixtures that aligned with my budget and aesthetic. He persisted in finding me the perfect bathtub. During the project, the upstairs bathroom started leaking into the room that was being worked on. Fortunately for me, Paul fixed the upstairs leak too. The bottom line is I love my bathroom. It’s a great coming together of my taste, his technical skills, and his keen eye for design. I’ve never worked with another contractor so I have no basis for comparison, but I don’t really feel the need to measure him against anyone else. I have a kitchen and another bathroom to remodel and hopefully the Philly Homesmith will be available to do them.

My new home suffered water damage from a backed up sewer line. Part of the main level was affected including the hardwood floor, drywall, a missing door, and paint. The bathroom fixtures and the washer dryer had to be reinstalled. The basement was similarly affected. My home was new construction and I'd only lived in for five months. I was heartbroken and sure it could never look the same. .However, it went better than I could ever have hoped.I'm happy to be able to say that Paul fully restored everything. You can't even tell that anything happened. I appreciated in particular the time and effort he put into matching the flooring with painstaking exactness. The area has an open floor plan and I was very concerned that the floor match. Other contractors I interviewed basically shrugged and said "maybe". Paul was dogged in his pursuit of elusive contractors and vendors, and my floor looks perfect. Even the inspector from the mortgage company was extremely impressed by the work. Beyond that, Paul is a pleasure to work with. Thoroughly professional and with the highest level of integrity.

the work went extremely well. Paul and his team did a wonderful job. specifically, the communication was excellent through out the project, which included quite a few adjustments along the way. We had no qualms leaving them unsupervised to do the work. they had a dust management system that help keep dust to a minimum. the team was very clean and thorough during the entire project. In spite of the numerous changes along the way, they finished on time, which was really remarkable. Paul is very creative and interested in design and color, which contributed to the excellent outcome of the project. I have other work in our house, and am looking forward to working with them again.

Paul did a kitchen renovation for me, including floors, counters, backsplash, cabinets, painting, etc. Came out great! He was responsible, reliable, easy-going, and really cares about the quality of his work. Paul did all of the design and material selection. He was completely trustworthy in terms of letting him work alone in my home when I wasn't there. And he finished the project in a timely manner. Highly recommend!

I hired Paul to build out a new master bathroom shower. He was willing to work within my limited budget and get me what I needed, without sacrificing quality. He was very reasonable as we worked through challenges as they came up, and went the extra mile to make sure the job was done right.

Paul was hired to install Crown Molding, Baseboards, Shoe Molding and door and window trim to our dining room, stair hall and front foyer. He also provided painting services and drywall repair/patching. We were in a time crunch, as all of the work had to be completed by Christmas - Paul took the deadline seriously and worked with us on to get the job done on time and on budget. The house is "old" and Paul had to make the molding fit the wall and improvise in some areas that were not level and square. It all blended seamlessly. Paul was easily available and ready to meet us as needed throughout the project.

Paul did a wonderful job and was a pleasure to work with. He was flexible to align our scope to our objectives and helped us save money through alternative sources. He really cared about the quality of the work.

Paul does a great job and cares about the work he does. I have hired him on multiple occasions. He works very hard to get the job done on time without sacrificing craftsmanship. His prices are fair. I would recommend hiring Paul to anyone in need of home remodeling/repair.

Really terrible experience working with Paul. He didn't come to our first scheduled meeting (he forgot to add it to his schedule). He didn't bring a tape measure to our meeting where he was supposed to take final measurements (he borrowed mine and my electric one). He delayed the start of the job because he was late finishing his current job. Despite all these warning signs, I stuck with him and went ahead on the later scheduled date. Although I paid my first down payment weeks before the scheduled start of the job, so that Paul could get permits started early, he never did anything. He said he would send a worker to get started on demo before the job start date; didn't happen. He said he would start the Thursday or Friday before the start date; didn't happen. I still stuck with him. He then arrived late on the first day (car trouble); didn't come the second day (car trouble), and throughout the job he arrived after 9am and left by 2pm, if not earlier. He was almost never on site a full day. Miscommunication abounded. He wanted to review my materials choices; I thought he would then manage all the ordering, but instead I ended up ordering and paying out of my pocket (even though it was scoped in the cost of the job). Whenever an issue, like painting the line between the top of the wall and the ceiling, came up, he said if it was not explicitly in the contract that I had to pay more (I shamed him into doing that one anyway after I refused to play that game). Things finally hit-the-fan when I found out he never started any of the permitting process until weeks into the job and then, when I expressed concern that process would now significantly delay the end date, he said that wasn't his problem and my "indecision" was the cause of the delay. I was concerned that I wouldn't get my materials cost back from him and he would walk -- and that is exactly what happened; he quit and decided unilaterally that he was "owed" all the funds he had collected. I was stuck with all the materials cost and the bathroom wasn't even close to being done. I also want to point out how unprofessional his work was -- overly loud music constantly; nothing was covered in drop cloth or plastic; when I covered things myself, he removed my plastic; he sanded doors and walls INSIDE!!! the house (which is unbelievable to me) and when I complained about any of this work or professionalism, he said I was being rude and he didn't like working with me. In the end, I have a nice floor and walls (which I had to clean several times over to get the sanding dust off of everything) at way too high a cost . He left a hole in one wall and an outlet installed upside down. He didn't put any bridge between the end of the new floor and the start of the old floor. So the work was kind of done and I was stuck with the materials cost. I would never hire this contractor again. Do yourself a favor and hire these guys instead: GOOD DEAL REMODELING; They did their work in 4 days (2 days less than what they promised), Paul wouldn't guarantee he would be done in 3 weeks. Update: Paul reached out to me and was very upset saying that I was inaccurate and twisted what happened. I agreed to modify the above slightly to indicate that the scope of work completed by GOOD DEAL REMODELING was not the same as his scope of work. I concede this fact. However, he also denied that he had car trouble at the start of the job and did not show up. He claims the job was delayed because of additional work that was separately contracted. He claimed that no one could have done the work any faster. He said that I twisted everything and that all the issues are because I was too difficult to work with. He recorded our conversation and was very adversarial throughout. It is up to you to judge, but I do not appreciate his approach to customer service or his personal antagonism. From my honest perspective, Paul's work was slow and disorganized and he did not adequately plan for the project. I also reconfirm that, from my perspective, Paul showed no willingness to go the extra mile to complete a job in a reasonable timeframe, even when I conceded the need to extend the deadline. I still strongly advise you to consider someone else (anyone else!) for your next project. This kind of hassle and unprofessional behavior is not worth your time and energy. Renovations are hard enough to manage. Having had a subsequent good experience with a company that showed up on time and did the work in less time than they promised, I know that the frustration and difficulties of working with Paul is not what you should expect from your contractor.

Working with Paul over at Philly Homesmith was a great experience. Paul and his crew were professional and kept the work area spotless as they were installing new floors. This was important since my family of four lived in the house at night as the work was being done during the day. And the cost saving ideas Paul had worked out perfectly for my kitchen remodeling. Lastly the attention to detail for my older house was amazing. The new floors are solid (no squeaks!) and make the other floors in my house pale in comparison. I would highly recommend Philly Homesmith for anyone looking for quality and affordable work.