Gallery Kitchen & Bath

From the very beginning, it was so easy to work with this company. The apartment needed a gut renovation after a devastating fire. GK&B provided wonderful design ideas, were extremely patient with our abundance of questions and occasional change of plans, and were very professional in dealing with the building's (a co-op) high threshold requirements and demands. Hands down I would recommend them (and already have) to others seeking to do an apartment renovation in NYC. I will be using their services again for my next apartment renovation when that time comes.

Renovating in a co-op building in the midst of COVID was a long and painful experience. But I can’t imagine anyone better to have guided us through it than the team at Gallery. We endured a three-month NYC construction shutdown, a difficult co-op board that imposed unreasonable restrictions, and two different leaks in our apartment during the renovation work (all against the backdrop of three young kids who weren't allowed in their school buildings). But Gallery navigated all of these obstacles like true pros, ensuring that there were no major delays to our project and that the leak damage was quickly repaired, even when it was not their fault. The quality of Gallery's work is top-notch and accurately represented in the photo gallery you can find online. Peter and Diana provided helpful design input along the way, and Diana made sure we ended up with not only a beautiful kitchen but also a functional one. Her commitment to perfection, along with our foreman, was truly impressive. Gallery's commitment to staying within budget is also unparalleled. Their estimate was higher than others we had received, but they were the only ones who had spent multiple hours on the phone truly trying to understand what we wanted. There were very few budget surprises along the way once we digested the initial number. I did decide I wanted nicer vanities in the bathrooms than what they had budgeted for (which I believe would have been from the same company that made our kitchen cabinets) so that was one big add-on. And the electrical panel in our 1960s building needed to be replaced, which seems common in old buildings and perhaps could have been predicted. We initially chose Gallery because of the one-stop shopping aspect, in that their services included an architect and design input, in addition to the usual construction work and materials. They have a huge staff and many people to consult if an unusual question or issue arises. We were not disappointed, as our relationship with the team, starting and finishing with owner and sales lead Alex, ended up lasting more than two years. Part of this was before we even closed on the apartment and were living abroad, and the rest was largely due to COVID and some final touchups that were not urgent after we moved in. In any case, we felt lucky to have Gallery on our side through all of this, and we would use the company again.

Gallery is absolutely top notch. Came in on time and on budget, and our kitchen could not look better. Avi was thoughtful in planning and design, and offered great advice. His team was uniformly excellent and all aspects of our experience with them were 100% positive.

I renovated my bathroom, retiled my kitchen floor and painted my whole apartment. I am extremely happy with the end result as Peter Hartofilis and Diana Otani did a great job in making it happen. Diana always made herself available depending on what my schedule would permit and was very professional. We were under the gun a bit because I had orthopedic surgery scheduled and needed the project completed by that time so that I could recover in my newly renovated apartment. Besides a few minor items the job was done on time and it looks great. I would definitely use Peter, Diana and the Gallery team again for any future projects.

We hired Gallery Kitchen & Bath to gut renovate our Brooklyn condo, taking it from a two-bedroom, two-bathroom apartment into a four-bedroom, two-and-a-half-bathroom one. The scope of the project was substantial, and we knew we would have to work with tight tolerances and strict condo rules. We met with several contractors and design/build firms before deciding on Gallery. Peter Hartofilis, the point person on our project, presented us with a thoughtful and knowledgeable pitch, and an impressive portfolio of past projects. Even though Gallery’s bid was not the lowest we received, we were attracted to the all-in, change order-avoidant pricing model. The guidelines they gave us for choosing finishes and appliances were reasonable and honest, helping us to keep our budget down while giving us the final look and feel we wanted. Customer service is possibly Gallery’s greatest strength. Peter was enthusiastically committed to the project from day one. He and his team patiently listened and responded quickly whenever we had a question or concern. When a problem came up, it was addressed without fail. Plus, everyone who came into our home was thoroughly professional and respectful. The planning stage was long, but, in the end, we could not be more pleased with our experience and the result! Now that we have had some time to live in our renovated apartment and reflect, we can safely say that, if we ever had to renovate another space, we would choose Gallery again without hesitation.

I renovated my kitchen and two bathrooms with Gallery Kitchen & Bath. When I was deciding on a contractor, I received multiple bids and selected Gallery because they were, by far, the most professional, the bid included materials costs (I didn't know how to estimate them, I'd never done this before) and because they'd help me with the project. Gallery is larger than a lot of contractors and they have a number of project managers. I worked with Lori Callender. I also had an administrator who oversaw the project from a paperwork standpoint (permits, dealing with my fussy building, all purchases, etc.). Lori worked with me on choosing everything (except my kitchen cabinets, which I'd already ordered) and she had good suggestions, picked up on what I liked and guided me through the whole project. They set me up on a website where I signed off on everything they were ordering and I could log in any time to see how much I'd spent versus the materials budget. The construction went smoothly. The workers all wore masks, everyone showed up when expected, was respectful, and they cleaned up every day (apartment and hallway when needed) so that I could live and work in my apartment through the entire process. We also went through everything together very closely before we finished to make sure I was happy. They finished on time or under estimate and it came out beautiful.

Despite the pandemic cutting work short and out difficult coop board rules and procedures, Gallery delivered a beautiful project on budget! It was our first time doing such a large renovation and we were glad to have a full build and design team to take care of everything from start to finish. We love our new floors, lighting, kitchen and closets!

We did a full apartment renovation with Gallery Kitchen and Bath. We replaced our 100 year+ old floors, gutted one bathroom, changed counter tops, painted and wallpapered the whole apartment and made other upgrades through built-ins and lighting. It was a real pleasure working with Gallery. From the very beginning of the project, they were thoughtful and gave us excellent recommendations on how to best proceed with the work based on deep expertise in apartments like ours. We were assigned a phenomenal project manager who really helped get the project done and helped us work through the inevitable unexpected hiccups that occur in projects like this. We could not be happier with the finished product and would highly recommend Gallery to other families contemplating a renovation.

This was the second renovation project I had undertaken and, based on my first with a different contractor, I knew that there were three key elements I would need: (1) quality of work; (2) someone who would handle everything eliminating the need for my having to quarterback; and (3) responsiveness. Avi and his team far surpassed all three. After doing the requisite diligence to interview contractors and their past clients, comparing price points, services offered and experiences had by others, I opted to go with Gallery. During the contracting phase, they were very attentive to my questions and objectives expressed. Once the work started, Avi and Colin were in regular contact to advise me of progress and matters requiring my input. I found that the site they uses for these exchanges, to centralize all of the information about my project and share progress photos was also instrumental in keeping everyone aligned and avoid miscommunications. The care and professionalism with which they did their work was bar none, and there as always someone to answer my questions and address any concerns. I would not hesitate to recommend Avi/Gallery or use them again.

My family and I had the pleasure of working with Gallery on a year+ long semi-gut reno and as far as renos go, it was relatively painless. Our project manager, Eli and the owners (Jonathan and Aaron) were both patient and were great at listening to our concerns and making sure they were addressed in a timely manner. I've gone through several renovations in NY, though none as extensive as this, but I don't think I could have gone through this with anyone else. They always tried to accommodate our schedule but more importantly they did a great job and our place looks beautiful and fantastic!!! We are happy we had the opportunity to work with Gallery and our experience with them is why we'll probably be working with them again.

After a long interview process of remodeling our home we decided to go with Gallery Kitchen & Bath for our long overdue bathroom project. It started off as our master bathroom renovation, we increased the size of our master, and then decided to add a walk-in closet. We love our new bathroom design and our office contact at Gallery, Joseph, who was extremely helpful with our selections and keeping us from overspending (in addition to Avi who worked on the design of our project and managed it). A few items arrived damaged and he let us know right away and re-ordered them, which we appreciated. We have since decided to remodel our kitchen as well because of how nice and modern our new space is. We were also inspired from some of the other kitchen projects we saw on their instagram. The kitchen is nearly complete and looks amazing. They started the renovations in the beginning of November and estimate about 2 more weeks until completion. I am impressed by their work super which was done efficiently and neatly. We agreed to having our home photographed and can't wait to be featured on their website! We plan to use Gallery Kitchen & Bath again for our other bathroom after we have some time to enjoy our new one! I recommend them with 5 stars!

I hired Gallery KBNY after my master bathroom sprung a leak. I live in a strict Central Park West Condo and Aaron and his team from Gallery handled everything with the condo management company. The approval process to get the work started went quicker then I originally thought it would. Overall, I am extremely pleased with the my new bathroom. It looks great! I am writing this review because I highly suggest Gallery KBNY and will use them for another project in the near future.