Quality Home Consultants

TLDR: DO NOT TRUST QHC FOR SEPTIC SERVICES! Their lack of experience cost us THOUSANDS of dollars and months of time. Below is the cancellation letter we recently sent QHC, to which we received zero apologies. ---- We will no longer be employing your company for any future services due to the numerous reasons listed below: 1). One day before our originally scheduled septic install (now 3 re-schedules later), you informed us over 100ft of fencing would need to come down and our propane tank would need to be relocated. This revelation came weeks AFTER you were personally on-site with EHS to determine the new drain field layout. At no time did you or EHS bother to actually take measurements or inform us that the fencing or propane tank were potential issues. 2). This undisclosed fact alone has cost us thousands of dollars in additional work, materials and time. 3). Your lack of experience and knowledge in even basic septic installation resulted in your original low-ball quote, which again, has cost us thousands of additional dollars and months of time to secure a qualified and competent company to do the actual work. 4). A fact was disclosed to us by your receptionist on your 2nd re-scheduling call that your company did not know how much time or work it would take to install a new septic system because you had never actually done it until the week prior. Needless to say, at that point we had zero confidence in your ability to provide the service you quoted. 5). Today's 3rd re-scheduling call was just the confirmation we needed to realize that your feet dragging is due to the fact you don't want to provide the service you originally quoted because you lack the confidence and experience to do the job.