Yale Remodeling LLC

I could not have had a worse experience with Tom and Yale Remodeling LLC. When you meet Tom, you'll think you're meeting the nicest zen-master contractor. He talks about "Harmony" and how he's an artist. His work, however is beyond awful, and what started as a lovely man turned into a shady, aggressive man. It's really a Jekyll and Hyde experience. I had Tom remodel my bathroom. The walls are severely uneven, as is the floor. There are cracks in the tiles that they just tried to fill in. When they forgot to get finishing tiles (bullnose) they just put some non matching cheap marble pieces around the bottom and top. The plumbing that they did...The shower turns on and off at will. Now, to be fair, Tom did come back several times (after making several appointment and not showing up) to "fix" things. But it became this bizarre game of taking off a couple tiles putting back new ones and actually making it worse. Early on in the process (after the first day of tile work) I pointed the crooked tiles out to him and he said he'd fix it. (Which I was too ignorant at the time to know that was not fixable unless it's redone) He actually came in one day and said that it just looked crooked because of the lighting fixture...He was violently turning on and off the light switch. When he replaced the light fixture, it actually looked even worse (of course it wasn't the light...so crazy) If you're reading this before you have booked him, please run away...I know, he seems like such a nice guy, and I kept trying to believe that until the very end. I know...he's affordable. But... I already gave him thousands of dollars and now I have to hire someone else. If you're reading this because you have a problem while the work is in progress...Cut your losses... It's not going to get better. I spent well over a month trying to get it "fixed". He really should not be in this business ripping people off out of their hard earned money. True case of Jekyll and Hyde. Please feel free to contact me if you need more information and/or photos.