Adams Heating & Cooling Co. Inc.

Today, during the COVID-19 outbreak by furnace wasn't working when I woke up. My service professional Dave from Adams heating and cooling was respectful, smart and a true professional. He made me feel like he truly cared. If any company had 10 employees modeled after Dave they would all be extremely successful. We've used Adams several times over the past 10 years and would recommend them to anyone.

1.0 star rating 7/25/2018 Improper workmanship almost resulted in death. If you own a furnace installed by them I strongly urge a third party inspector be hired to check for safety issues. Electrical work shorted due to not following normal electrical practice, which was verified by the company after they finally did a site visit (not believing me); at which point they found more than one workmanship error. This caused the copper plumbing in my house to be electrified; I found out during a shower, and luckily I fell out of the shower instead of straight down. If one of my kids were getting into a bath they would be dead. I have switched who is providing regular maintenance service as I can not trust their work. I got three quotes, Adams was the highest, but I bought into the "better customer service" salespitch. Even after explaining the situation they still waited to respond, I had to call back numerous times to get somebody to come and even check it out. Bad workmanship, slow to respond to a deadly situation, I would not recommend this group to anyone. My story my sound unique, but if they installed a furnace in your house and followed the same procedures you are likely at risk - get a third party inspector ASAP! Look for wiring connections in the shutoff safety switch, and if the copper pipe is grounded to the furnace chassis - mine took over a year to become an issue, so even if yours was installed awhile ago you still may be at risk.

the service they provided in installing and removing my new boiler system in a clean and timely manor was excellent! I would highly recommend them to anyone and I have had them in the past and will in the future.