Hi, my name is Troy Hopkins, and I had a home built in Longview with Hiline Homes. Since the start of this build it has been a nightmare. I was pressured to get permits and be ready to build by the office manager or have a 50k increase in price, this was in March, and I had about 6 weeks to get everything done in which I did. I did not like the conversations with the office, I felt like I was being threatened, it was the “or else” situation and that was the start of this nightmare. I have video logged and photographed every step of the way and I am glad I did. After being signed off on the excavation the lot was ready for the foundation.
I met my project manager, only known to me as Anna. We discussed a few things about the build and the first thing to happen was the foundation. It was scheduled and poured. It went up quickly, but the slope of the property was not completely evaluated, and the driveway slope was above the foundation wall. It needed to be raised on a corner so Anna told me of the issue and said it was her fault and that she would take care of it. The foundation was done April 22, the concrete guy that needed to raise the corner started on May 23rd. I went to see the lot on May 24th and found the concrete guy did 2 of 4 (3x2x.5) forms on the corner, my guess is about 100lbs of concrete was used. The concrete guy had cleaned out the truck on my graded driveway and left what my est. to be about 600lbs of concrete poured onto my drive and then cleaned the truck out in a spot that was used as the waterway {storm water retention} for my sloped property. The 3in water pipes and sewer pipe were directed to this point and the only catch basin in front of my property was at this point as well. It was obvious that this spot was important for water leaving the property. The concrete guy cleaned and filled this space with concrete and blocked the catch basin. I had a conversation with Anna, my project manager, and from my understanding there is an allowance of 10% waste. This is a gross amount of waste over the allowable amount. The concrete guy returned to the lot after Anna had a conversation with him and he broke up the concrete waste and decided it would be ok to, instead of removing it from the property, to throw it on my water drainpipes and sewer pipe in the water way. This would be a problem if a large chunk of concrete landed on the pipe, it would break and cause even more damage and problems. As for the water drain to the catch basin, the concrete guy removed the top gravel but did not correct the fact the drain to the catch basin was now plugged with the concrete waste. The Catch basin was replaced on my property at my expense ($682 plus install cost of $813.00 on 8/25/22 ). The conversation between the concrete guy and Anna did not go well after that and he decided not to return and complete the job anytime soon. He returned to finish the job on July 10th. That’s 47 days with no work done. This was just the beginning.
