Legacy Homes

Buyer Beware!! I should have known that legacy homes were the wrong home builder for my family when the onsite agent didn’t have time to meet with me to view their model homes. I was told the house was finished and I received notice to meet and do the final walk through for a close of escrow two days later, being that we were moving from across the country, I had to purchase a fight, rent a hotel and car to make this appointment, I also had my wife and child driving across the country to move in to our new home, I arrived one day before and did a pre walk through, wow was I disappointed, workers were working furiously to complete the property, and found that the driveway had been damaged by careless workers removing a very large mound of landscaping dirt and construction debris from the driveway that had just been poured. The next day I arrived for my final walk through, to find work crews still working on, around and inside the property. The condition of the driveway was brought to the attention of the project manager; his remark was that once we moved in we could use our home warrantee to fix the problem and that they would not fix it. This was an unacceptable answer; it would be like buying a new car that does not run and having to buy an extended warrantee to have it fixed. We also found that the move in date was a lie, the house did not have a final inspection or certificate of occupancy which is needed for utilities and is required to process our loan. We decided that the quality of this builder was in question and with the continued deception that buying this house would be a gamble we were not willing to take. We asked to be let out of the contract and have requested our Ernest money and our down payment refunded as we felt that the quality was not up to the quality we were promised by Legacy Homes. We did get our large down payment back but were held hostage with our Ernest money; they would only allow us out of the contract if they could keep the Ernest money. We sold our house on the promise that the house would be finished on a certain date, we have incurred numerous expensive including air flights, hotel rentals and car rentals, we have also have had to put our home furnishings into storage as we now do not have a home to live in.

When we decided to return to Northern Alabama we looked at over 30 homes both new and resale. The first we looked at was a Legacy home in Colonial Pointe. We both liked it and we compared everything else against it.. We purchased the Legacy Home positioned as value for the cost. I would have awarded 5 Stars except there were so initial problems that I feel should have been inspected and caught prior to closing.

Debra was amazing and very knowledgeable about the property. Legacy has beautiful properties and the Heritage neighborhood has mature trees providing privacy and shade you can not find in Madison. The prices are outstanding!

Legacy Homes uses above-grade materials and great, open floor plans to make great-priced, custom-built, beautiful homes. I will definitely be bringing some clients out.

After searching for an adequate home in the Huntsville area in which to retire, our agent suggested that we consider having a home built. Upon viewing a Legacy Homes model, we were impressed with the overall quality of construction, open floor plan, and available options. The construction phase fit our time schedule and the staff at Legacy Homes were extremely helpful. We are currently in the process of moving into our new home and couldn't be happier. Legacy Homes is highly recommended!

We have had a great experience with Legacy homes and would recommend to anyone looking to build. They have been very easy to work with & provide good value

Legacy was great to work with. They took the time to find out what I really was looking for and wanted. When I had to make changes to my plans, they were very understanding and helped me make these changes in the most cost efficient way. Their model homes are a huge help when picking out interior details of your home.

My family built a home with Legacy Homes last year. From the very beginning, the process was smooth and they were more than accommodating to our wants and needs. I had many requests for my new home as we needed to accommodate several people including my son, and my parents. We truly needed a "custom home" and the people at Legacy Homes took their time, sat down with us, and made sure that they incorporated each need into the design of our home. They also negotiated a good price on a lot in the community we really wanted to be in (something we would not have been able to do otherwise). The construction process was smooth. Of course there were a few bumps in the road, but that's to be expected when you're building a home. Any bump was quickly addressed and most of the time, we never even knew there was a bump in the road. We have been in our home for almost six months now, and we love it! We are able to entertain and enjoy our outdoor living space like never before. Our family is very appreciative of the time and attention we received from the people at Legacy Homes. They more than exceeded our expectations.

The process with Legacy Homes has been nothing less than the best in town! From start to finish, their entire team is involved, which as a Realtor, you RARELY see (and I stress RARELY). Their communication lines are always open from the top to the bottom. Most builders don't want to give you direct contact to anyone but their agents, but that's not the case with Legacy Homes. I have two clients who've closed on homes with them in the last six months, and another client who is currently building. Even after closing you know that the relationship is not over because the site supervisors are always aware and attentive. You almost feel like your part of the family. Their floor plans and building specifications are as good, if not better than, most of the high-dollar 'custom' home builders in town...and the price...you really can't beat it for what you get, and you certainly won't get the five-star treatment you get with Legacy Homes. I've yet to have a client look at one of their homes, and not buy one. I would give them ten stars if I could. Thank you Legacy Homes, and keep doing what you're doing!

EDIT: Original review removed; we were able to come to an agreement with Legacy Homes. The owner is a reasonable guy, and I wish him all the best.

Great Builder and easy to work with. Quality Work and dependable. Great custom designs to choose from or develope you own. You get your money worth.