Cleaning Crew of Capitol Hill

I would never hire this company again. Stay far away. I needed a next day move in/move out cleaning because my tenants didn't clean the condo and I needed to move in the next day. Cleaning Crew of Capital Hill agreed to come out and clean at 7 am the next day so that I could move into a clean unit-- provided I pay $150 CASH. Since this was a last minute cleaning, I had to meet with my movers, so my friend agreed to let the crew into the condo for me. My friend let whoever came (Rosslyn?) in and gave them the $150 CASH plus my $20 tip. I assumed the company was reputable and that the job would get done-- boy was I dead wrong. I arrived back at my place with the movers around 11 am to find that the condo was not clean. It looked as if the floors had been Swiffered some Febreze sprayed, the toilet wiped and the mirror cleaned. The kitchen counters were filthy; the appliances were dirty, the air vents were covered with dust. Not at all what I had expected for $150 and I have had cleaning services in the past, this by far would be the worst cleaning job I have ever seen. I immediately contacted Cleaning Crew of Capital Hill again (Jonnel?) again to fix the issue and after multiple attempts to get a response I was told that someone would fix it by 11 am the next day-- no one ever showed up. I followed up again and didn't get a response until the NEXT DAY. I was told "oh, they must not have had time" -- I would assume the professional thing would be to call your customer if you were not going to show up. By this time I am pretty annoyed. So I told Jonnel that I wanted to part ways and that I can't keep moving my schedule for no one to show up, but-- all I need is an invoice to bill the tenants. After over a week of trying-- I still hadn't gotten the invoice. I was told to call another person (who supposedly cleaned the unit) to meet me. She never called me back. I feel ripped off and that this company has zero integrity or customer service. I am out $170, have no invoice and still had to clean my place. Stay far far away from this company.