Wow, words can not explain how we feel to describe our experience with Kenny and Vanessa at XO Design Flooring,
They are so hands on with every detail, taking the time out to work with our tiny shower space, I wish I had a before picture to show how nasty it was before we got it all dialed in!
We were recommended to XO by my auntie who did there kitchen cabinets and countertops with them, she kept raving about this guy Kenny, and we decided to give them a try, his office is probably 50 miles away from me, and he had no problems to come on over and show me what he could do. I had problems getting local folks to come out, let alone asking this guy to come all the out to see me, he was the only one of my estimates that actually showed up, and showed up on time. He kind of took us back by his appearance, we thought he was overdressed from my first impression, compared to the other companies that came out, not to be mean, but they looked like bums and talked like bums, comparing him to the other 2, so in the back of my head, i am thinking to my self, i hope i am not going to charged so much that I am the one paying for his wardrobe. But let me tell you, you can not judge a book by a cover, I thought I was talking to a doctor when speaking to him, and not in the sense of talking over my head, but the attention to detail he had was unbelievable. Nobody took the time out to actually explain to us the process. He explained in detail and actually wrote out a game plan on what was happening when. I was blown away with that, the other two companies just said give us two weeks, and didn't specify any details or what happens on what day, just very vague, and with Kenny he wrote out on this day this happens an so on.
The part that I would like to really compliment him on, was the design, the design... This man blew us away with what he came up with for design, it literally looked like something out of a magazine what he did for us. He offered us a corner bench for our shower, we had no idea one would fit, let alone look good and fit in there, he gave me a nitch inside the wall to sit our body soaps and shampoos in, instead of hanging this ugly bar from our shower head that carried all of our soaps. So amazed, had no idea this was possible. And the part that was the winner for us, since we were on a budget, was we did not want to change our our tub, and tile around the tub, we just wanted to change out just our master shower, we did not have the resources to do a full bathroom remodel, so the kicker is my house is built in 1962, and has the original tub, an original BLUE TUB, and wanted to tie in something subtle with a blue accent piece.
He brings me out this border and it was called rain forest for our shower, and it had a hint of blue in it and had a cool 3D effect going on with it, and he suggested using this material as a border in the shower, but running it vertically, my wife was on board with it from the jump, but I had never seen any accents running vertically in a shower, plus the other two gentlemen who came out suggested running a border as a band across my walls, and Kenny flat out says he doesn't do "cookie cutter designs" like you see on TV, this is his signature and his personal touch that makes XO Design stand out. And my goodness was he right!!! WOW!! I shared a couple photos showing the shower, just got completed yesterday, and I am so happy with it, he even went the extra mile and Sent a couple extra pieces of the rain forest border and used in on my backsplash on our old vanity counters, these are the little things that really get me feeling good about working with Kenny.
Crews were very timely and the cleaned up after themselves, he arranged the shower glass man for me, and next week we will be up and running! Can't wait!