Lowe's of Newton, NJ

We had Pergo laminate flooring installed in out kitchen and bathroom. The installers were old world craftsmen and you can see the quality in all the finishing touches. Prior to installing the laminate flooring: they nailed down all the floor boards, so there would be no squeeking sound. They cleaned up the area nicely too after installing the flooring , I could not have been happier. I am a perfectionist and I met my match in the floor installers that Lowes sent us.

#3 made buying new windows easy and worryy free priced right on time neat and curiosity simple but thorough description made the right choice

From beginning to end, working with Lowes was a positive experience every step of the way from designing to purchasing products to the installation.

The staff at Lowes helped us make a dream kitchen come true. They worked with us to design the kitchen, select all of the hardware and see the construction thru until each item was in place. Each member of their staff was a pleasure to work with. We would not hesitate to use Lowes again on our next home renovation project.

Lowe’s, located in Hampton NJ, recently completed our kitchen renovation. I am writing to you to commend Lowe’s corporate management on assembling a most extraordinary team. While other businesses, in these challenging economic times, undervalue professional, competent, educated and talented employees, and hire “warm bodies” without thought to the long-term consequences, Lowe’s has not taken this negative path. While strolling through Lowe’s kitchen department last fall, I was greeted by a most enthusiastic employee, Christina Losey, with an offer of assistance. In chatting with this vibrant professional, imagine my surprise (read: shock) when she told me she had a Master’s Degree in Interior Design. I am afraid I was quite rude when I blurted out “And you’re working at Lowe’s?!” For years, I have watched those television shows with professional designers, and knew their guidance would be invaluable, but I also knew that level of advice was something I could not afford. But here was an interior designer, offering to design a kitchen for us, at Lowe’s prices! I went home and told my husband I was jumping at the opportunity to have Christina design my new kitchen, for which I had waited 35 years. Every member of the Lowe’s team was professional. And all went above and beyond what one would consider normal customer service. Robert Brill: who computer-designed the kitchen, and made multiple phone calls to insure that the granite was installed properly, and that I was satisfied with their outside supplier. Pat Fleno, who oversaw each and every detail: lighting, appliances, tile, delivery; and made sure everything went smoothly, a true “go-to” professional. Larry, the lighting man, who was always so helpful and friendly in assisting me with lighting and fan choices. Store Employees: all never failed to give me assistance when I was picking up supplies, paint, etc. And last but not least, my wonderful contractor, Gerard Mascellino & Son, the epitome of professionalism, as he created a beautiful kitchen for us: their workmanship was superb, and if we had any concerns, they were answered immediately. The most ethical, caring, hard-working and competent contractor that I have ever encountered. With Christina and Pat overseeing the work, they even re-built a completed bump out for the refrigerator to insure that I was completely satisfied, something that they did not have to do. And please do not think they were catering to a well-heeled client; our home is a starter that we bought as newly-weds, but they took the same care as if it were a million dollar project. In the midst of the renovation, my husband underwent emergency open-heart surgery, and this team all called to inquire how he was feeling, and even sent flowers while he was in the hospital…unbelievable kindness. In closing, I just want to applaud your corporate decision to have your renovation teams strive for this caliber of excellence. I walked into Lowe’s that day with no thought at all of committing to a kitchen remodel, and walked out with the conviction that I could not pass up this opportunity to have Lowe’s install my kitchen. Bravo, Mr. Niblock! Your leadership in hiring the right talent should be emulated by all.

Christina was very knowledgeable and very personable. She helped us get a beautiful kitchen by using her eye for color, coordinating our cabinets, by removing an old pantry and replacing it with pantry cabinets. Helping us decide which floor, would go with the granite, etc. All by keeping within our budget and doing it in a timely manner. It was a pleasure to work with Christina and with Lowe's and if the circumstances arise we would do it again.

Everyone was very helpful and friendly. We had our kitchen and bathroom totally gutted and remodeled. The quality of work is excellent. We highly recommend using Lowe's for your remodel jobs.

Christina Losey was enthusiastic right from the beginning of the project and spent a great deal of time with us helping us choose products and piece together our bathroom project. She was polite and courteous and clearly knew her information. Things she might have had less experience in she knew exactly who to contact and had an answer for us very quickly. While Christina was easy and wonderful to work with there were 2 areas that we were not as happy about in respect to working with Lowe's. 1)-We didn't like that we had to pay for the entire project up front before construction began and 2), we were disappointed that the project took much longer than anticipated. However, that being said, we are very satisfied with the workmanship and the finished product. The contractor we worked with was equally pleasant and eager to "get it right" and he clearly knew what he was talking about. His teams that came in were also pleasant and professional.

I was looking for ceiling tiles and the associate was very helpful showing me all my options. Then we placed an order. Very happy with help and our finale choice.

Every employee was available when needed. Great visit at the location. I was looking for an estimate on the flooring, all the experts at Lowes help me o on this visit. Unfortunately, I did not hire them.

These are pictures of our kitchen that we hired Lowes to do for us. I didn't really have a lot of ideas when I came into the store and the whole design team especially Russ and Christina help us by showing us a lot of options. We never felt forced to pick anything we didn't like which is what turned me off from some other places. I was there so often I think I could have worked there! We were also able to do some things ourselves to save money on the instillation (as you can see I didnt paint the door yet in one of the pictures!) which helped us to stay within budget. We are very happy with the products we selected.They will tell you about all the products- the good and bad and allow you to chose what works for you. No home project is without bumps in the road but I couldnt be happier with the Lowes team. When a few issues came up, Lowes did everything to fix it immediately and even ate some of the cost to make things right and get the items without delay. Their contractor Mike worked really hard to get everything in on time and worked around my schedule. He was really informative and did a great job!. Just look at the pictures! It came out great and I would have no hesitation recommending Lowes, Mike and the rest of the team to anyone.