About Us
Services Provided
Aluminum Fence Installation, Arbor Design and Construction, Artificial Grass Installation, Artificial Living Walls, Automatic Gate Installation, Barn Design & Construction, Brick Masonry, Brick Repair, Brick Sales, Brush Clearing, Chain Link Fence Installation, Concrete Staining, Custom Fire Pits, Custom Playsets, Custom Putting Greens, Custom Water Features, Deck Building, Deck Repair, Decorative Concrete, Demolition, Dog Run Construction, Drip Irrigation Installation, Driveway Gate Installation, Drought Tolerant Landscaping, Dry Wells, Edible Gardens, Excavating, Fence Installation, Fence Repair, Garden Design, Gate Installation, Gate Repair, Gazebo Design & Construction, Green Roofing, Greenhouse Design & Construction, Grout Repair, Hardscaping, Hedge Trimming, Holiday Lighting, Ice Removal, In-Ground Trampolines, Irrigation Repair, Irrigation System Installation, Land Clearing, Land Leveling & Grading, Landscape Construction, Landscape Drainage System Installation, Landscape Lighting Installation, Landscape Maintenance, Landscape Supplies, Lawn Aeration, Lawn Care, Lawn Mowing, Lawn Seeding, Lawn Treatment & Fertilization, Living Walls, Masonry, Mulching, Organic Gardens, Outdoor Fireplace Construction, Outdoor Kitchen Construction, Outdoor Lighting Installation, Patio Construction, Paver Installation, Pergola Construction, Planting, Pond Construction, Pool Landscaping, Potted Plants, Retaining Wall Construction, Rototilling, Shed Design & Construction, Site Preparation, Sod Installation, Sprinkler System Installation, Stamped Concrete, Stump Grinding, Stump Removal, Tree Planting, Tree Pruning, Tree Removal, Weed Control, Well Drilling, Well Pump Installation, Wrought Iron Fence Installation
Areas Served
Beverly Beach, Bunnell, Flagler Beach, Ormond-by-the-Sea, Palm Coast
Category
Business Details
Business Name
Evergreen Landscape
Phone Number
(386) 793-5296
Website
Address
Palm Coast, FL 32164
Typical Job Cost
$1 -
We sincerely apologize for the inconvenience you have experienced, but we must address some inaccuracies in your review. We take customer feedback seriously, and we want to ensure that all concerns are addressed appropriately.
First and foremost, we would like to clarify that we did complete the work as specified and agreed upon in the initial agreement. As you mentioned, we installed the sod according to your specific instructions. However, after the installation, we were informed by the city that changing the grade was not allowed due to code violations. As a result, we had to remove the sod to comply with the city's regulations.
It's important to note that when unforeseen issues like this arise, a change order may be required to address the necessary modifications. In such cases, additional costs may apply to address the changes in compliance with local codes and regulations. We communicated this situation to you and provided a detailed explanation of the steps needed to correct the grade and reinstall the sod to meet the required standards. Unfortunately, we understand that this may have caused some frustration on your end, and we apologize for any miscommunication that may have occurred.
Regarding the payment issue, we believe there might be a misunderstanding. We acknowledge that you have paid for the work, and we have completed the tasks as specified within the initial agreement. However, the additional work required to comply with the city's regulations and code was not part of the original scope of work, and thus, a separate change order was necessary.
We would like to rectify this situation promptly, and our team is more than willing to discuss the change order details and resolve any payment discrepancies. Please reach out to us at your earliest convenience so we can work together to find a satisfactory resolution.
We value our customers and strive to ensure their satisfaction. Your feedback helps us improve our services, and we regret that your experience has not been up to our usual standards. We genuinely hope to address your concerns and restore your trust in our company.
Thank you for bringing these issues to our attention, and we look forward to resolving this matter with you soon.
Sincerely,
Tyler Vischio
Owner
EverGreen Landscapes
tyler@evergreenlandscapes.info