NORTHERN LAKES LANDSCAPING

I tried to work with these people and sort out the issues, but all they do is lie. I was told the owner would be here this morning so we could get things sorted out, and he didn't even bother to show up. They were hired to cut our grass, fertilize, spring clean up, and start our irrigation system. The majority of the sprinkler heads do not work. Entire zones do not work. The ones that do work don't work properly (one is pointed towards our driveway). They claimed they did a spring cleanup. This consisted of 2 guys picking up some sticks on the grass. When they cut the grass they skip a lot of areas, just trim some of it and have damaged our lawn. It's July 8th and the fertilizer was never done. In another review the owner claims I tried to contact them over the holiday weekend when there was only 1 girl working. Well, I have emails showing that I started contacting them on the 24th of June. He then claims that I'm just trying to get out of paying the bill despite the fact that they have been paid in full and on time for the last 2 years. Our lawn has never looked so bad.

Even though they provided the highest quote for our job, we went with Rod because he was professional during the planning stage and assured us the job would be done right. The result was unacceptable. After calling out the bad job done installing a new lawn, the second attempt was also unacceptable. So much for the saying, "You get what you pay for..."