Artis Wall

We made the mistake of installing this wall in our daughter's nursery. We followed the instructions, allowing the wood to settle before installation. It should be noted, the company CLAIMS you can use an exacto knife to cut the pieces down. This is complete crap, you need a saw of some sort to get straight cuts and you have to be careful otherwise you'll split the pieces. After about 7 months, a bunch of pieces of the Artis Wall started to bow out. One caused the some of the wall hangings to fall into my daughter's crib (thankfully she wasn't in it at the time). We reached out to Artis wall who ignored us. We had to have our designer reach out to them on our behalf . When she did they told her this is a "rare occurrence" and we needed to take down the whole wall, apply more tape and reseat the pieces, leaving a credit card space between the planks. Needless to say, having to redo a wall that cost us over a $1000 in the "spare time" I have from watching my 7 month old is less than ideal. But it was either that or scrap the project. After about a month after redoing the wall, the pieces were coming off again so .... MORE TAPE. Fast forward another 5 months and (as expected) the tape is coming off the wall again, along with the pieces. I'll admit, the wall is beautiful, but the hassle of dealing with this product coupled with the cost and the lack of customer support makes it not worth it what-so-ever. Also, I was very put off by the fact the company DOES NOT CARE at all that their product doesnt work as advertised and poses a safety hazard to my child (planks falling off the wall into her crib). They do not allow negative reviews on their website so you cannot warn other customers of these issues.