CertaPro Painters of Ridgewood & Wayne

It was truly a pleasure working with company . Professional is not even the word they did above and beyond and they were honest above alll .

Our painter Efrain has done work for us before. He is here on time, does Excellent work and finished the job as promised. I felt the price was fair and the job professional. Certa Pro is our go-to painters!

I have used CertaPro many times. Md I have been very happy with the results each time. Everyone is very professional and helpful.

Tino gave us a fair estimate, and the work was done in just a few days. The House looks great, and both of us are happy with the results.

Where do i start? i DO NOT RECOMMEND this company, was so disappointed with the work they did in my house, i have 4 Beds house, at first, everything looked ok because i chose a white color, however, when my wife and i started putting furniture back together, we started noticing how bad the painting job was, it was sloppy and rushed. First, the wall in my son's room caved in and was sort of bubbly and when i contacted the owner "Tino" he mentioned that i might have mold which got me concerned however, when i hired my handy man, he redid the wall and said there is no mold, it was a very bad paint job, it looked like the crew spackled and right away painted over it. Besides, the crew painted over one the lights fixture, furniture and the worst they did painted over some type tape. I did upload some pics so you can all see how bad the job was. One last thing, i should add, the owner sub-contract the work to another company because one of the crew mentioned that i can hire him through his company to paint the trim.

Have used CertaPro before and will use again. Friendly, professional workers who did neat set-up and clean-up every day. Very happy with results.

Where do I begin? Exterior of house - they had to come back 4 times... Paint was on the roof... paint on the porch... did not paint behind some bushes or fence.. did not finish painting part of strip ABOVE THE PATIO DOOR until they were told several times, then it was painted the wrong color... soffits not painted properly... small side of house not painted at all .until I told them.. paint on table on porch... porch not covered when they painted... painters took the paint that I paid for...took one color left one, took another color, left one, finally brought back all colors... many broken shingles that I was told would be replaced finally were, weren't in the beginning... had to keep asking. Exterior - I had just purchased two plants for the outside porch with lights. They were only two months old. I believe, because the outside painters were angry they had to keep coming back, when they were attempting to complete the work , that should of been done correctly the FIRST time, the actually snipped the lights on one of the plants!!! It worked before... in my opinion, that was their revenge. Tino told me that they do not have snippers.... well... they asked me for many things that they supposedly had in their truck so they probably had snippers. They asked me for a hammer and garbage bags. They used something to ruin my lights!!! . They did it.... the lights were fine before they came. I had to go buy lights to replace the ones they broke deliberately. It is unbelievable and Tino did not really believe me. I told him several times... I DO NOT LIE. He said that I say one thing and they say another. REALLY???? WHY ARENT THE PAINTERS CHECKING THEIR WORK BEFORE THEY LEAVE? I am the customer and I paid!!!!! They should not have to come back four times!!!!! Carpentry on inside was done in a professional manner. Alphonso and his helper worked hard the two days they were here and it is much appreciated. Interior painting - molding around mirrors not even painted once ...CLOCK from my brother WHO HAS PASSED AWAY WAS BROKEN AND HIDDEN IN A BASKET.... THE PIECES WERE APPARENTLY THROWN AWAY,... green paint on carpet in several different places, BASEBOARD heaters not painted correctly, paint on alarm sensor, white paint on carpet, ceiling in hallway around light, not even painted... ceiling needed to be redone in places, molding in hallway not completely painted. .. paint on stone in several places (Tino said that some of it was old. Maybe, but because of all of the trouble, just offer to clean it) , paint on hardwood floor & metal railing... BROKE LENOX VASE - THREW AWAY PIECES AND HID VASE IN A MAGAZINE BASKET, BROKE A CROSS, PAINT WAS ON SON'S BASEBALL NCAA award... did not paint above ceiling near bar in family room, on the cell phone so any times as soon as Miquel left... borrowed hammer and got paint all over it... As far as my things go, I could not reach the clock and I did forget to remove a couple things... I just had hand surgery. But, that gives them the RIGHT to break things and then hide them? i guess that is what they thought. Tino, said that it is in the contract that small things were to be removed, and they were. So, because three or four things were left by mistake, they have the "RIGHT" to break my things????? This is how a professional company works? My things are broken forever..... they thought they were being smart by throwing the pieces away, hiding the items and thought I would never find them?????? What is wrong with them? i can get paint everywhere myself. I do not need to hire people to do this .And, I can break my own things!!!!! If they would of come to me and had been honest,I would of understood that mistakes happen. But, to throw away the pieces and hide the items!!!!! Disgusting and disgraceful!!!! Believe me, I could write more. So, Tino comes after the outside painters were here three (3) times and when the inside also had to be corrected. He told me my balance was $700.00. So, I told him I want the tip back and then added more to equal $500.00. I know the tip has nothing to do with the balance... but since Tino said he wanted to make it right I decided to just ask for that Stupid me!!!! I was trying to be the nice person. I expected it to be done right the first time. What a mistake... my balance was $1,100.00 not 700.00 as Tino has said and since I had already asked for & wrote in an email $500.00 he said that I owed $600.00. I makes me mad because he said that after everything was done we would sit down and discuss the money. That did not happen. He wanted it then and I was already late for an appointment. I should of said NO, NO, NO,!!!! I should not of been rushed, but I was. Since he gave me the wrong balance, he should of listened to me and returned more money. That was only fair. THE CONTRACT DID NOT STATE THAT THEY WOULD GET IT RIGHT IN 4 attempts!!!! (It still isn't) I just wanted another $250.00 back which was really the tip, that again had nothing to do with the balance from them. But, I just said that because my point was the painters did not deserve any kind of a tip.. TINO should of offered me more on his own.....after the complete mess that went on. Yesterday, I was checking the thermostat and noticed several holes in the wall in the family room from old nails that should of been filled before they painted. Boy, I would not do a job like that.. I fill holes when I paint and they just painted.... oh yes.... they were on the cell phone too much. Very very lazy.... I am not a hard person to get along with and would not of taken the time to type this if I did not feel it was important for other people to know. Just do the job right! I was ready to pay with a credit card only because I wanted the points for flying. I was going to pay the card immediately. But, after no discussion what so ever, they told me they do not take credit cards. I was not told that. Good thing I had the money. I called the toll free number and was told that their local website shows they TAKE credit cards. Bet they changed it now!!! I had saved my money to get this done and had heard about CertaPro Painters for years. My friends and neighbors told me to use someone locally.... I did not listen. I will in the future. At first, after Tino was here,I thought everything was done , but after looking further there are a few things to fix, that I will have to do. I do not expect miracles.... do the job correctly, deduct enough money because of the aggravation, and believe the customer!!!!! What did Tino think... that I cut my plant lights so I could blame them??? Nonsense.& disgraceful!!!! It is sad that I have to take so much time to write this , when I should of been able to give an excellent ...one sentence or two review. But, that did not happen... as I said, I will listen next time and use someone locally not a national chain.. Kathy Donohue Bloomingdale, NJ 07403

I believe this is the franchise that painted my entire interior of my home. Excellent workers, Respectful, clean and reliable. Victor was the person I was working with. If this is not the franchise please let them know they did a graet job. CertaPro is a great company.