We have used Tidd Christmas Lighting over the past few years and I have been very pleased with their service. I have known the owner for a while and feel he is a good, upstanding individual which is why I chose to do business with them.
That said 2021 is a COMPLETELY different situation and based upon how they have handled business I cannot, nor will I recommend them to anyone!
Apparently they are no longer in business. I have called, texted and posted on Facebook with absolutely zero response. Last night I asked other customers if they have heard anything based upon their posts dating back to early November and they have commented they have not received responses either.
Today, the dropped our lights off by our garage door, which I appreciate since we paid for them. But the fact of the matter is it takes zero effort to post something on Facebook, send a mass email, or even go a bit further and call/text your customers to let them know you are out of business/not hanging lights this year/whatever. Ghosting loyal customers is absolutely the wrong way to do business and not only should it and has it ruined the reputation of this company but Derek Tidd and Tidd Painting LLC as well...an owner's reputation and name follows him no matter where he goes. Poor form sir, very poor form!
