Bay To Bay Roofing Inc.

I truly feel I have never been treated so poorly by a company that professes to put customers first. On June 28th, we signed a contract after the estimator took a look at our lanai roof. He gave no indication it would be a problem to lay a new roof over the aluminum. Before departing he told us it would be 4 to 6 weeks before the install. In August I called asking when they would get to my roof. I was told they would call. I waited and then called again. I was given September 16th as the date, the crew showed up, then abruptly left without doing any work. No one on the crew had the decency to knock on the door and say why. I called that day and was told the supervisor would call to explain. No call was received. So I called again and was told they needed to brace the underside of the roof, and by the way that would cost an additional $600. After waiting so long, I agreed to the increase reluctantly. The estimator and I had discussed using scaffolding and planks so the crew did not have to walk on the roof. Well, the estimator was dead wrong about that. Another few calls finally got us on the schedule again. The second time the crew arrived on October 11, unloaded the truck, then disappeared with the material. Once again no one bothered to tell us why. I called and was told the supervisor would call me to explain. It took my call to finally reach the supervisor who told me they could not do my roof. He explained there was no way to attach the roofing material to the existing roof. So after waiting almost fifteen weeks, we will not have a roof. My questions are why the estimator was not more knowledgeable, and why it took multiple calls by me to get them to schedule and respond to the crews departures. If you want a responsive company who does work in a reasonable amount of time, stay away from Bay to Bay Roofing.

Bay To Bay Roofing put a new roof on my house in January. Reliable, efficient company. Gino helped me pick out the right tonal colors, & I’m quite happy with the look. Owner was in contact with me throughout the process. The roof looks fabulous. The materials they used were top notch!

Had a few glitches at first with the job but my roof turned out really nice. Chose this company for the quality of materials they use.

I used Bay to Bay Roofing to have a new shingle roof and flat deck put on my office building. I am very satisfied with how my roof turned out and so far have had no issues. The owner of the company was in contact with me during the entire process. From the estimate until the job was complete the owner, Anthony, is who I dealt with.