Brickyard Building Materials

On December 23rd, 2020, I called to check on their hours. They put me on hold several times, 25 minutes, 19 minutes and the last call 37 minutes. I assumed that they were busy. Finally, I was able to talk to Chuck he told me that they were open until 12:00 p.m. when I got there at 11:42 p.m. this Hispanic guy signaled that they were closed. I mentioned to him that I already have paid for my order three days in advance, and that Chuck was waiting for me. He again, signal but they were close and that I should turn around. I had to push the gate make myself in their yard. As I stepped out of my truck, I direct them myself to the office to talk to Truck. As I did this, this same gente was preventing me from entering the office. I forced my way in not without receiving nasty looks from this guy. There were four more people in the office and ZERO customers. That goes to tell you that they put you on hold on the phone, so you don’t show up and ruin their holiday. As I complained to all of them about the treatment I received, NONE of them offered an apology. I called the owner on his cell phone, and today’s is January 4th, and he has not returned my calls. Horrible customer service.

The Brickyard Building Materials staff is very friendly and helpful. They also have a very good selection of paver stones in stock.