Write a Review
https://www.houzz.com/pro/alaglaspools copied to clipboard
About Us
Alaglas manufactures the strongest pools in the industry. This is why we are able to offer you a 50-year warranty with confidence. Our pools can be installed in almost any site and soil condition. Our fiberglass pools and the emphasis on quality is what has made Alaglas the nation's leader in fiberglass pools.
Owning your very own Alaglas fiberglass pool opens a whole new world of opportunities that no other home improvement can. It means everyday can be a vacation; all you have to do is step out your back door! We use only the highest quality materials in our manufacturing process. Allow us to show you the advantages a premium fiberglass in-ground pool has on your life.
Services Provided
Hot Tub Installation, Pool Deck Design & Construction, Pool Lighting Installation, Swimming Pool Construction, Swimming Pool Design
Areas Served
Cameron, Orangeburg, Saint Matthews, South Carolina, Georgia
Awards
Industry Leading 50-year Warranty Over 25 years of experience
Category
Back to Navigation
Business Details
Business Name
Alaglas Swimming Pools
Phone Number
(877) 655-7179
Website
Address
Saint Matthews, SC 29135
Typical Job Cost
$30,000 - 75,000
The average cost of an installed, in-ground fiberglass pool is $40,000. Options and add-ons will affect the cost.
Followers
Back to Navigation
Credentials
1 Houzz Badge
Back to Navigation
Write a Review
9 Reviews for Alaglas Swimming Pools
Newest first
Kat Jordan
Average rating: 1 out of 5 stars
I gave one star because I had no choice. We have been dealing with the company for over two years, since installation. It’s crooked, cement should have been stamped and colored. Tilts towards house so water pools and sits. Installers placed nail or screw near railing so now it’s cracked. Pool was emptied three times for fiberglass repairs and water found under fiberglass. Cut hole in pool tried to drain underground water for days. They couldn’t get all out and patched anyway without adding a release pump for hydrostatic pressure, which should have originally been installed when digging the hole to set. Now pool is five more inches off kilter. Dirt was allowed to sit in empty pool until we noticed pool was bulging. We were told to fill immediately and since pool is stained from dirt collected while fixing and drying. Now they are claiming we neglected to properly regulate water and now whole pool is stained. You can see where the dirt stained and the path it followed to the filter while we tried to fill it and regulate it again (3rd time), at a cost over 200.00. No one will come to clean and no pump to be installed. Craig Stephen’s is CEO and no customer relations from him throughout ordeal. We are 67 and 68 years old, this is our forever home. We are being taken advantage of and abused by this company! Do not do business with them. Not reputable, no customer service, no acceptance of responsibility.
June 11, 2023
Do not use this company. The installation process took forever and was never actually finished to our satisfaction. Customer service is nonexistent. Every time you call someone new answers the phone and all you get is the run-around.
September 1, 2022
Mary Kennedy
Average rating: 1 out of 5 stars
Definitely do NOT go with this company. Signed a contract and gave them $14k deposit in March. 2021. They were unable to install pool until July due to “back logged installations”. We patiently waited. In late June of 2021 - we were called by sales rep that due to increase of costs, we owed them another $9k- REGARDLESS of the fact we had a signed contract. Loophole on back of contract. The prices of contract are only good for 60 days- even though they could not honor that installation time. We negotiated with the owner- women, please do not even try to talk to owner. He only responds to men- had a new install date. 7/9/21. On 7/7 we were called once again to tell us our pool would be delayed another 4-6 weeks. They did not apply for permit until 7/2/21. DESPITE HAVING OUR MONEY & SIGNED CONTRACT. They waited until last minute. The only decent part about this company is that we got our full deposit back. We had help from an attorney. DO NOT USE ALAGLAS
July 28, 2021
HU-899718164
Average rating: 1 out of 5 stars
We had a crack that happened on December 3rd 2020. The pool was installed 15years ago. I called Alaglass pools to let them know that a crack had happened and they have a fifty year warranty. At least that is what you are told by a contract and when you purchase a pool. Which we have the original contract. I was told to send a picture in which I did. Than I was told the owner would be in contact with me. That did not happen. I was also told by Britney that I was on the list to be fixed. Then I was told by Haley that we were on the list to be fixed. Many calls later got in touch with a Michelle who said that we were definitely on the list it is now March. Then I was told by Britney that the weather had to be above 60° for more than four hours before they could send someone out to repair the pool. Seven months later was told by staff that Alaglass Pools have come to new ownership in the last two years. They were not going to be responsible for fixing my pool or any pool that was installed by original owners. I had to send an email to the original owners warranty department and I still have not heard anything. Beware there’s no such thing as a 50 year warranty they are not honoring it. (olympian pool)
July 6, 2021Last modified:July 12, 2021
HU-147457823
Average rating: 1 out of 5 stars
Extremely disappointed with company, started out satisfied with my pool but at the three year mark it had begin to crack. Definitely not expecting that after investing 40,000 into a pool. My pool is under warranty, but this company continues to give me the runaround. I have connected this company numerous times for a few months now and no results. I would not recommend this company if this is how they treat customers.
October 2, 2020
Christine Mclain
Average rating: 5 out of 5 stars
Looking for the BEST pool company? I decided to go with this company due to to having a 50 year warranty. Trust me! I do my research! Call Andy at Alaglas Pools in St. Matthews. Fiberglass is the way to go. Do not waste your time with any other pool company. Andrew Yingling is the most educated Sales Representative, reliable, honest and certainly stands above the rest. With going with the Alaglas manufacturer in St. Matthews, I saved almost 10k vs my estimate from a local dealer. Andrew, thank you for helping us feel at ease and making this entire process complete. Even though they couldn’t help the weather delays, we still had our pool finished within 30 days. Andrew, you pay close attention to detail, extreme knowledge and passion really helped us build our dream pool. I would highly recommend Andy at this company. You well exceeded our expectations and we are forever grateful. ~Cw
February 20, 2020Last modified:February 20, 2020
Comment from Alaglas Swimming Pools:
Thank you Christine! We appreciate your kind words! It was a pleasure working with you.
Joanne Bracken
Average rating: 5 out of 5 stars
These guys are awesome! Everyone from the sales rep (Andy Y.) to the office staff (Janie) are incredible. Having never owned a pool before, they were wonderful to deal with! I highly recommend them! Thanks!
February 18, 2020
Robert Gemmill
Average rating: 1 out of 5 stars
Incomplete pool and fire pit installation
We signed a contract for a pool, firepit and concrete decking. At the time of signing Andrew Yingling, Sales Representative, indicated the construction time would be approximately 7 working days.
Construction began on November 8, 2018 and as of writing this complaint it as been 65 days.
Current outstanding issues that still have not been completed and have been communicated to the Alaglas Logistics Manger, Janie Moreno:
1. Pool filter backwash pipes have been incorrectly installed to the deck drains. When a backwash was attempted by an Alaglas employee the backwash water flows out the deck drain and back into the pool.
2. The fire pit is not complete. I have provided pool company president, logistics manager and contractor the manufacture installation instructions and safety guidelines. The contractor, E and J Concrete, has not ever installed a gas fire pit and has no knowledge of the installation and safety requirements outlined by the manufacturer. The Alaglas contractor is attempting to install the fire pit with inadequate cross ventilation and restricting access to the gas shut off valve.
3. One end of the deck drain has yet to be properly run and buried.
4. Aqua sprayers do not spray evenly. Several streams are spraying in a abnormal and undesirable direction.
5. Umbrella sleeves need to have the edges and masking tape removed. There is currently overlapping concrete on top of the sleeves.
6. At the time of writing this Alaglas has no plans to clean the pool further and get water chemicals balanced correctly. Currently the pool water is murky and cloudy with dirt and clay. The pool water visibility is approximately one foot.
January 22, 2019
Back to Navigation
2 Ideabooks
Contact Alaglas Swimming Pools
Find Swimming Pool Builders & Contractors to Help Get the Job Done
Tired of reading all the DIY tutorials? We are here to help. With over 1 million home professionals on Houzz, you’ll easily find the trusted Swimming Pool Builder or Contractor for your next project in Saint Matthews, SC.
Read Reviews from Saint Matthews Homeowners Like You
Read homeowners reviews before hiring the Swimming Pool Builder or Contractor to help with your project in Saint Matthews. If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion.
Easily Contact Trusted Swimming Pool Builders & Contractors
If you’re browsing Houzz and have a contractor in mind, then you’ll quickly find that requesting a quote is easier than ever. From one simple dashboard, you can manage all the Swimming Pool Builder or Contractor quotes you got.
Frequently Asked Questions
What services does Alaglas Swimming Pools provide?
Alaglas Swimming Pools provides the following services: Hot Tub Installation, Pool Deck Design & Construction, Pool Lighting Installation, Swimming Pool Construction, Swimming Pool Design
Where does Alaglas Swimming Pools provide services?
Alaglas Swimming Pools provides services in the following areas: Cameron, Orangeburg, Saint Matthews, South Carolina, Georgia
Swimming Pool Builders near Saint Matthews
Cameron Swimming Pool Builders · Eastover Swimming Pool Builders · Gadsden Swimming Pool Builders · Gaston Swimming Pool Builders · Hopkins Swimming Pool Builders · North Swimming Pool Builders · Pineridge Swimming Pool Builders · Saint Matthews Swimming Pool Builders · Swansea Swimming Pool Builders · Wilkinson Heights Swimming Pool Builders
Professional Categories in Saint Matthews
Saint Matthews Solar Energy Systems · Saint Matthews Staircases & Railings · Saint Matthews Stone, Pavers & Concrete · Saint Matthews Window Treatments · Saint Matthews Window Contractors · Saint Matthews Custom Closet Designers · Saint Matthews Professional Organizers · Saint Matthews Custom Countertops · Saint Matthews Tile and Stone Contractors · Saint Matthews Air Conditioning & Heating