Neave Group Outdoor Solutions

All I can say is WOW. Absolutely amazing customer service and communication. From start to finish our experience with the pool and landscape design team was easy breezy. We shared our inspiration and vision for our yard, and we couldn't be happier! We so appreciate the follow up and check ins after the installation was finished.

Neave and in particular,MARIO, have been excellent. Mario has excellent ideas and specifically did an outstanding landscape project last year for us that had failed with 3 previous attempts from others. Totally successful! Equally important- he answers his phone all the time and when he can’t he will call right back. My wife and I love working with him - he CARES and it shows. His instructions to Diego and the crew are carried out flawlessly; they have been maintaining our property beautifully for years ….,,,,and they CARE too! THANK YOU… R and A Jacobson

I usually do not write reviews but I wanted to share with you my experience. If you you are considering to have a pool or landscape work done at you home The Neave outdoor Solutions Is wonderful to work with. The company is incredibly professional. This project was started on time and completed before it was supposed to. The men who worked at my home were very knowledgeable and respectful. The design team had the most incredible ideas. We are beyond thrilled that we listened to their advice And used Neave outdoor solutions. You will be too. It was a amazing experience from start to finish .

Thank you for a beautiful pool and experience. The entire project from beginning to end was handled with the upmost professionalism with an extremely knowledgeable and reliable staff. Thanks again!

Amazing company with impeccable attention to detail. It was a wonderful experience throughout all stages of landscape & poll design & then installation. I highly recommend them as the company that can do it all!

Dave Katz did his usual excellent job designing a garden for a difficult sloping bank. His scheme used a variety of perennial plants and shrubs with a range of colors and textures. The garden has grown into a display of blooms that lasts throughout the summer. Dave was able to work past the doubters who were afraid of erosion and failure of the garden bed. Neave group worked efficiently and capably to transform what was an ugly site to a beautiful display. Dave personally checked back in the project, giving maintenance advice and suggestions. We couldn’t be more pleased with the appearance of the embankment. Dave cares about his work and his clients. I would use him again anytime. Jan B. Hopewell Reformed Church

I come to this, sad after 10 months of trusting Neave to fix the issues to say that it wasn't the case. While they did address some of the issues in my first review, it wasn't without fighting, threats and even worse : solutions put in place that created more problems. What happened took almost 3 years, and my pool was bonded only 2 weeks ago. For that I had to call every other week, asking when it was going to be done. Not the kind of communication you expect. Here's my experience, which is surprising given Neave's reputation and cost structure: 1. Project hired in 2021. Digging started may 2022 ( pictures as timeline proof ) - >3 years to build a pool. a. The design process didn't think about retaining walls ( had to build one later ) b. Designer didn't talk about how the Finnish on the borders was going to be a scratch (really scratchy ) prone concrete finish that no kid could ever play close to the border without getting scratched. c. There's no follow up when I tried getting a landscape project for 6 months with them, gave up hired another company. d. Went sometimes months without any status email or anything. Once I had to email the leadership at leave to get an answer. Construction: ( and I was lucky to get another pool professional to look at and give me "list of questions" otherwise I would never have found the issues) : 1 - they cut my power line while digging - costed my 10k to get it back on. Never took responsability. 2. Issues with the concrete pouring: the patio made by Neave has massive cracks - which after my complain I heard "it's normal to have hairline cracks" - until the last in person talk where I asked "is this normal?" to which I heard a strong reaction while he looked at the crack. Why that? Because the way leave built the coping, to fix that they would have to empty the pool and repair massive blocks. not an easy task, and they got quiet and of course disappeared. 3. Deck: I picked a nice, and more expensive Ipe wood deck. It has a nice looking on the pictures. Not ours. Neave again does this all the time: They will build it, but don't include the coats needed to make it look "normal" so I got a greyed out Ipe deck. "ahh you want it looking like Ipe? you have to pay for power wash and staining" - ask for details. they don't share those. the deck is all warped and crooked ( photo ) 4. Auto cover drain: they didn't do a proper drain so before we started using auto cover motor was underwater. After months of fights on the phone, they made a commitment to "insure" it for 1 year. They did dig a drain later. 5. pool was Leaking but they never told me. Renov contractor warned me. finally , as I am running out of space: they messed up our septic tank. After all discussions, Neave committed to replace the tank, putting a new one for us. The surprise? My 1500gl was replace by a 500gl. on a 4 bed house Final work done? July 24. I hired because of the reputation, but didn't work for me unfortunately

Neave did a great job doing a rehab job on our back unilock style walkway and solving a drainage problem. The walkway is about 15 years old and needed to be raised and reset... it was turning into a river during heavy downpours and pouring off into a sloping retainer wall causing erosion and other damage. The team recommended we also reroute our gutter runoff further away from the house so they installed drain lines from the gutters to the far side of our yard. The team made the walkway look almost like new reusing the old pavers... everything is nicely aligned and tight, releveled and kanted to run rain off to the sides. The new drainage system for the gutters was done very neatly... hardly any damage to the lawn due to the install. The site was all cleaned up, no mess left behind, and where the lawn was damaged, new seed and hay was there. I am really glad we got this work done what with all these heavy rains and I am glad Neave did the work!

Neave Group did a wonderful job on our pool patio, replacing decades-old brick pavers that were crumbling and uneven with high quality stamped concrete. The new patio is beautiful and we're already enjoying our new outdoor space. I was particularly happy that they were able to solve a difficult problem with the way my existing liner receiver was attached that other contractors had hand-waved away without a good plan to address. They even completed the project months before it was originally estimated to begin!

We had a consultation with David of Neave group. Wow. Knowledge is powerful! David was so helpful and informed on the many options for our pool design and made really great and useful suggestions and recommendations about layout and gave us a full view of the broad scope involved in planning for a pool. It's far from digging a hole in the ground.

The Neave Group is comprised of several individuals, all with high levels of professionalism, all hard working and detail-oriented. They did a superb job transforming our property into incredible new areas, each connecting to the next to make a coherent, beautiful outdoor space. Multiple levels of complexity were needed to define new areas in the front, side and back lawns. They installed a patios, many new plantings and put in dramatic lighting. They were always attentive and responsive to our questions and concerns. We recommend them highly and without reservation.

We have truly enjoyed working with David Katz from Neave over the past six months and are delighted with the results so far. We engaged Neave for a consultation at the end of last winter and were impressed by 1) David’s positive energy, 2) his ability to quickly assess how to make a big impact with clearly articulated conceptual recommendations and 3) his extensive experience in the field. Subsequently, we retained David and Neave to develop a landscape design-including hardscaping and planting- for our property that is responsive to our needs. We have worked with other designers inside and outside of our home, and it is exceedingly rare to find someone who has the creativity to identify elegant ideas while having the practical experience to assess what it will take to realize them. His responsiveness is excellent and he is willing to entertain our ideas and incorporate our feedback. He has been transparent about timing and cost and professional throughout. Highly recommended!