Palmyra Stone Inc

WORST EXPERIENCE EVER!!!!!!I have no other choice but to warn others who may fall into bad business with Palmyra Stone. We got my parents a new sink and faucet when they updated their kitchen this fall. When the work was done, the installer made a mistake and made it so when you turn the nozzle to use hot water, the water pressure is so low it is basically nonexistent, as well as leaking cold water elsewhere underneath significantly into our floor. Great! Just perfect! The work was done in October. My mother realized that the lack of water pressure was not normal as it continued to get worse, and contacted them in the beginning of December. They not only failed to call her back, but the water pressure continued to dwindle to nearly just drops. My mother contacted them a second time and was told they “couldn’t get ahold of the plumber”, and that the sink is probably just “like that”. Odd, seeing as how the sink NEVER presented any sort of water pressure issues until we let Palmyra into our kitchen! Yet again, nobody showed any interest in their poor work, and the pressure lessened even more so to a drop or two if anything. My mother contacted them a THIRD time and ONCE AGAIN, nobody at Palmyra Stone has done a single thing, apologized, or made it right. This morning I called one last time and politely asked the man to come help us. He told me that it was not his problem, and that he does not like dealing with women and respects my husband more. He actually told me he would not help me because I’m a woman! Can you believe that?!! I find it extremely negligent. How do you neglect to fix a service you failed to complete? How do you fail to fix a brand new sink that you installed improperly therefore wasting your clients money? Who feels comfortable taking advantage of their clients like this? I would never mistreat my clientele this way. But until then I think it’s only right the public knows that they are BAD FOR BUSINESS, and my parents currently have NO hot water in their kitchen. Which, might I add, was EXTREMELY inconvenient through the holidays.