Carolina Windows & Doors Inc

I am not one of those people who write reviews, but I wanted to let people know that we had Carolina Window & doors to come out & give us an estimates on a very odd size door & some windows. The price was a little high so they came down to a price we could afford. On May 19 2022, the worker arrived at 8 AM & went right to work taking out the old windows & door. Which I am old school & I like for people to be prepare to go right to work. All the worker was dress neatly . Their workmanship was great , they answer any question I had. Haul off all the old windows & door, clean up all the mess. My kitchen window is not just your standard window, I had them to put me in windows that roll out instead of rising up, I am very satisfied with my new windows & door . Low Maintenace, no painting Just wash them. Thanks to all the worker for doing a good job. I know I will enjoy these windows & door for years. Virginia , Columbia NC.

Wish I could give negative scores. Definitely do not stand behind their workmanship or customer service. Installation went fine, however, we found two windows that they never fixed and had rotted out while having new siding placed on the house. Getting a response out of them to come and fix took about a month for the first window holding up the people hired to do the siding. When someone finally came they had the wrong color trim for the window. The second window we decided to just get the metal ourselves and after several calls with promises of being called back we still haven't received either. That's after being told they couldn't find my account information but magically appeared after the fourth call. Six months in I still have the wrong trim on one window and missing trim on another and finally giving up on them. Make sure you watch them carefully during installation because if there are any issues afterwards your on your own. Personally would not recommend

Tom from Winterville. Purchased a storm door from CW&Ds. Quality of the door is good but mechanism to hold sliding window in place sucks. Took it back to get fixed, I don’t think they did anything. Two small thumb screws to hold it. Not much though into that. Will not buy storm door from them again.

CW&D installed sliding glass door on my back porch to turn it into a small sun room. Their assembly was on schedule and completed in a very professional manner. There was a leaking issue at first, but they came back several times until they resolved the problems. Jeff and Blake were very professional as well as their construction crew. I would highly recommend them. This was the second time I used them. They converted my porch to a sun room at a previous home.

I had C.W.& Door install premiun insulated vinyl siding to my house back in March of 2016. I have been trying to get them to come back and do some repair for six month now .Some of the vinyl siding and trim are falling down on my home. Some of it has buckle up in places also. I've been calling them and talking to the sale person Charles for several month not getting anywhere with Charles. Charles reply was always that they were busy and he would talk to Robert . I also talk with Charles about this kind of problem about getting them to come back before we signed the contract his reply was that wouldn't be a problem. I then started talking with Jeff the owner about my problems his reply has been that he would talk to Robert the person that installed the vinyl siding but they were busy also. I've talked to Jeff several time he not returning my call now. I should have sent the crew home the first day for there wasn't anyone really in charge of what was going on which was suppose to have been Robert . I never saw him till I call and complained about the way they were dooring the vinyl around my windows. To me there never was anyone supervising the job but me. I had to call C.W.& D one day because one of the workers wanted to run his mouth to me. I told them I would send the hold crew home if they couldn't get it straighten out. C.W.& D had to redo work that didn't look like a professional did it while they were on the job. A lot of the vinyl on my porch wasn't even hooked .They had to redo a lot of that wall while on the job also . I thought they were a reputable professional business and that is why we chose them but that is not my opinion now of them. I also furnished tools and ladders that they didn't have to do the job with also. Maybe this will help someone to make a better choice before signing a contract.

Sun Room turned out very good. The air conditioner they sold us did not cool the room. Ended up having to sell it at !/3 the price and put in a different type. Don't wish to take away form the professional installers. Even thought the company pushed the Air Conditioner deficiency on Amana, they have completely stood behind their installation and warranty on the windows and workmanship. Jaime and crew are very professional. Jaime's work and custormer relations are impeccable.

This company is totally honest, awesome products, fast application, wonderful crews, cleaned up when they left. The only problem is the communication could be better. Otherwise, they get 5 stars. We TOTALLY LOVE our new metal roof and sliding glass doors, where a window used to be. They did and AWESOME JOB!!!!!!!

I wish I could give them a higher rating because their windows are actually very good & worth the cost... Unfortunately, when I moved I hired them to replace my windows (2nd house I hired them on), and they sold me on replacing my roof with their very expensive metal roofing. DON'T PURCHASE THEIR ROOFS!! They tell you @ installation if you have anyone else service their roof you void the warranty. I requested service for over 4 months because the roof looked terrible...not straight across the peak, panels wavey, looked bad... I finally did get a call & someone came out and "adjusted" the peak of my roof. VERY POOR CUSTOMER SERVICE!!

The construction crew was very respectful and worked together in a timely manner to complete the job assignment. The crew was neat and orderly in cleaning up the materials that they replaced. The completed job assignments met all of my expectations . I am well pleased.