Harley Exteriors

We had windows and doors replaced by Harley Exteriors. Our original install date was 8/3/21. Two of the windows came incorrect and had to be replaced along with changes on the front door. The next install date was 11/6/21 and workers did not bring the trim for one of the front windows, and caulking was not finished around the exterior of the front door. One of the workers stated they would be back within a week or two and finish these items. No return or notification for these issues. In 2/2022 I contacted the business to inquire when this would be completed and the project manager was not available. Despite talking with her boss and arranging yet another appointment, the worker did not show up on time and came without the items to complete the task. I had requested that he reschedule the appointment and followed up with the office both on the phone and email and requested that a new appointment was scheduled. This has not been completed nor the tasks which were paid in full. Very unprofessional service and they do not complete tasks as expected in a timely manner, poor communication within the company and poor communication to consumers. The project is not completed to date. The product is nice but I would not do service with this company again.