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About Us
10x Best of Houzz winner
Family owned
The Shade Store is a family-run, custom window treatments company with a rich heritage in luxury textiles and interior design. We're changing the way people shop for treatments by granting unprecedented access to our workrooms - the finest in the USA.
Custom Shades, Blinds and drapery. Handcrafted in the USA since 1946. Shop online 24/7 at theshadestore.com. You can also call us at 800.754.1455 or email design@theshadestore.com. #LoveYourWindows
Services Provided
Blind Installation, Blinds & Shades Sales, Custom Blinds & Shades, Custom Drapery, Motorized Blinds
Areas Served
Nationwide
Awards
Best of Houzz Customer Service Awards, 2012-2019
Category
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Business Details
Business Name
The Shade Store
Phone Number
(800) 754-1455
Website
Address
Port Chester, NY 10573
Followers
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Credentials
10 Houzz Awards
4 Houzz Badges
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919 Reviews for The Shade Store
Newest first
Average rating: 4.9 out of 5 stars4.9|919 reviews
Work Quality4.8
Communication4.9
Value4.8
Mrs. Beasley
Average rating: 5 out of 5 stars
We were looking for window treatments. We went to the Shade Store in Chicago, and also visited a local shade shop in our area which is 3 hours from Chicago. The professionalism, service and expertise from Rosi at the Shade Store surpassed the competition by a mile. We made the best decision by sticking with the Shade Store. John came out and measured, and later did the installation. He was also extremely courteous and professional. We are THRILLED.
3 days ago
steven grasso
Average rating: 5 out of 5 stars
THE BEST !!!
I have been a loyal customer with Shade Store for over 15 years and they never disappoint.
Firstly, the selection of fabrics and hardware and their quality is first class. Second, the people I get to interact with are true professionals; smart, kind, knowledgeable and always a call away if I need help - a rare find in this business.
And last, I want to thank Natasha at the Miami store and Nick the installer who have outdone themselves with service.
Thank you so much.
3 days ago
millieblank
Average rating: 5 out of 5 stars
What wonderful experience with Naples Shade Shop. Judy Henry was in the showroom when we popped in and was such a tremendous help.
We were not sure what direction to go in and she gave us many options (samples) to take home and consider.
Then quoted us each option which must have been 10 different quotes.
Never pressured but took all our concerns and work out the best choice.
She informed us of the entire process so we knew what to expect.
Then the installers that arrived we professional knowledgeable and efficient.
I couldn’t be happier with the results.
Thank you for such a wonderful experience.
April 30, 2024
Francesca Thomas
Average rating: 5 out of 5 stars
Our design consultant, Debbie, was wonderful. We bought in Phoenix and had installation in San Diego. Daniel our installer, was also great. Everything went really smoothly and the pricing was very fair.
April 30, 2024
HU-575783229
Average rating: 5 out of 5 stars
Great experience from start to finish! From Expertise in design and planning to expert installation. So happy with our choice to use the Shade Store and highly recommend their products and service!
John H.
April 23, 2024
Wonderful service from sales to installation.
Ordering process and scheduling installation was very easy.
Extremely pleased with the finished project.. product is beautiful!
April 16, 2024
Natasha is amazing! She helped me design beautiful custom blinds for my home. She listened to my design style and expertly guided me through fabrics and design options.
April 12, 2024
For our newly built home, we've worked with Donald at The Shade Store in Tysons, VA for window treatments. We've done our windows in two stages, and there will be a third stage. We found Donald's design skills to be outstanding! He listens carefully to what you say, and shares excellent advice. He knows his stuff! For the first stage, we dealt with the two master bedrooms first, with shades in one and a combination of shades and drapes in the other. Donald was so efficient, it was the fastest shopping trip for window treatments that I ever had! For the second stage, we had shades installed in three additional rooms and on the two sets of French Doors to the back patio. We were extremely pleased with the speed, efficiency and courtesy of the measuring staff and the installers. And all the shipping boxes and packing leave with the installers! What more could you ask for?
If you want it done and done right, by all means, go to The Shade Store! We are eagerly anticipating the third stage...
April 11, 2024
Sallie Middleton Interiors
Average rating: 5 out of 5 stars
The Shade Store has been a valuable resource to my interior design business. In particular, Jennifer in sales and Jim in service have been hugely helpful in creating beautiful and functional window treatments for my clients. Thank you.
April 1, 2024
HU-264324591
Average rating: 5 out of 5 stars
What a wonderful group to partner with on such an important project as replacing wooden white shutters with shades - The Shade Store exceeded expectations with the quality of the product, the attention to personal details and installation and the timeline that was shorten due to its diligence in following the shipment and advancing an earlier install date. We are so pleased with the outcome!
March 31, 2024
Michelle Knight in Ardmore store was great, responsive, and knowledgeable. The whole process was very easy and helpful. Setting up install was easy, and installer Adam was superb.
March 26, 2024
Excellent ! I worked with Erica at the Roslyn Shade Store, and she provided expert product knowledge as well as insight and consideration of all elements of my windows so I selected the perfect window treatment. Erica didn't simply ask if the windows are east or west facing. She asked me to consider the way the shades would hang and explained the differing features and availability of different fabrics. Erica considered the visual impact of the space between the individual shades along the line of windows, as well as the ability for multiple shades to protect the room from the afternoon sun as it hit the NW angle, while helping me design the best layout for the 5 in line windows.
In addition to skilled staff, The Shade Store shop is perfectly set up to allow you to see the products. The ability to go to a shop and see how the product looks, what the light does with the fabric, how the fabric looks when covering a window vs. a small sample, and how the hardware sits when installed made the buying process so much less stressful. I left the shop confident that the shades and fabric I selected were the right selection for my windows. The shades arrived at my home on time and undamaged. The installers showed up on time and perfectly installed the shades which were cut to the proper size and in the right fabric. I got the motorized shades and I highly recommend that feature ! The timer option is fantastic - I set the shades to come down as the afternoon sun hits the window. It works without fail and saves me having to set a reminder to make sure I pull down the shades in the afternoon or before I leave the house in the morning. So, yes 5 stars ! Highly recommend !
March 24, 2024
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Frequently Asked Questions
How is The Shade Store rated?
The Shade Store is currently rated 4.9 overall out of 5
What services does The Shade Store provide?
The Shade Store provides the following services: Blind Installation, Blinds & Shades Sales, Custom Blinds & Shades, Custom Drapery, Motorized Blinds
Where does The Shade Store provide services?
The Shade Store provides services in the following areas: Nationwide
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