Viking fridge: didn't last 4 months

7 years ago

We bought a Viking French door refrigerator in late September 2012. We noticed yesterday (Sunday) that it didn't sound right and then noticed the interior temps rising. The technican (actually he was the owner of the appliance service) just left. He said it needs a new compressor. To make matters worse, he said he's had the same part on order for another customer and it's taken 3 1/2 weeks to get the compressor. He recommended we contact our retailer and request a new refrigerator. We obviously can't wait 3.5 weeks to get the new compressor. I'm going to call the retailer in the morning and request we get a new refrigerator. Has anyone have a similar experience and success in getting their unit replaced?

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