if you are asking about a specific product, you need to contact the vendor or manufacturer. this is a big public design forum.

A flooring guy's roughing in plumbing?

Doing a walk in shower. I do minor plumbing like installing new mixer valves but never installed a shower head that the customer bought. Are you limited to only doing tile when you have a flooring company?

You can do what you want. But a pro would tell the customer:

We need to look up the product name /manufacturer/ sty;e number. We need the specs, or I will be unable to do this for you. If the product is not yet on site at her home...... this site requires you go to the customers actual Houzz account, go to "My Houzz" . A drop down appears that says, "my orders" . .........then you proceed to find the specs online, or some other way. Nobody here will know what you're talking about, or what PRODUCT.