A & C Cabinets

I am floored by the quality, value, and customer service I received from A & C Cabinet Shop! I had a mudroom/entry, kitchen, laundry room, custom bookshelves, and 2 bathroom counters designed, custom-built and installed by A & C. They have a sturdy solid wood and plywood construction, perfectly sanded and great attention to detail. Nearly every cabinet has pull out drawers, and every drawer is full extension. They allowed me to customize every detail, down to the beadboard backing for my mudroom and width and depth of individual bookshelves. A & C's price for ALL the cabinets was less than the price offered by Lowe's for ONLY the kitchen, MDF construction, and standard (non-custom) cabinets. As an additional benefit, they will be coming back to tune up and re-adjust all the cabinets and drawers which were removed for painting. Check out the pictures: The work speaks for itself. Thank you A & C!

Brett with A&C Cabinets did a fine job for our contractor 2 years ago but this review pertains to his treatment of his real customer, i.e. the one who writes the checks for the contractor. In Dec. of '19 I requested a cabinet build for a desk. He was at first responsive and did put the time and effort into creating a design. The design was approved and I advised him that I would contact him in the near future to start the build. We agreed on a $750 price. On 3/9/20 I contacted him by text to begin the build. On 03/11/20 I attempted to call him as I had not heard back. Trying to give the guy some credit I waited a few days thinking perhaps he was sick or on vacation. By 03/17/20 I called his office staff requesting an explanation as to why he had not even had the courtesy to respond (even to advise he was busy and needed my patience). The office staff was elusive and refused to answer basic questions like if he was in the office or not. Still attempting to be patient I advised I would give him till end of business on 03/18/20 to reach out if he still wanted the work. I never heard a word. At this point it's clear that Brett and A&C cabinets have lost site of who their real customer is. Contractors only write checks funded by people like me. Perhaps Brett should take some time to refocus and realize that he has pissed off his actual customer and in so doing lost the first $750 of an $8,000(ish) series of projects. It only takes a moment to be respectful of ones customers and reach out, even if it's to request more time. To ignore your customer is to lose your customers. Though they build an acceptable product I refuse to do business with anyone who can't show the most basic customer service or respect his potential customers.