We hired SCC in 2011 to remodel a 3/4 bathroom and replace carpeting throughout our home (a two-story built in 1990, approx 1,600 finished square feet). The bathroom is small, it was dated, and we had water damage around the shower and in the flooring that needed to be repaired. The carpeting was tired, worn and so ugly that we had house guests comment, "What's wrong with your carpet?" Yikes.
We didn't know what to expect for our first remodeling experience. We were nervous, scared and clueless. As soon as we met with SCC, we relaxed and put aside all worries. They were excellent to work with, from start to finish.
The initial consultation was a very simple conversation. Leslie walked through our home to get a sense of our decorating style, tastes and preferences. She and her assistant measured the space and surveyed all the structural aspects of the house. They determined exactly where all the plumbing, duct work and electrical wiring were located.
Then Leslie designed the space for us. She put together a palette of samples -- we saw tile, cabinetry, knobs and drawer pulls, towel bars, robe hooks, every fixture for the space. She even showed us grout options. We loved it instantly -- didn't change a thing, even though we would have felt comfortable doing so. From the design plans and samples, we were able to picture exactly what the space would look like upon completion. It was like she went into our heads and pulled out just what we wanted but couldn't express ourselves. And she cared about details we never thought to consider. She held paint swatches next to my face and in various lighting because she wanted the color to favor my complexion. And it worked. I feel beautiful in the space!
The construction phase went seamlessly. Everyone who worked in our home was professional and friendly. They treated our home with great respect (one of the first things they do is cover and protect all areas they'll be using -- hallways, doors, etc.). They kept things exceptionally tidy throughout the project. Every single person who performed work -- painter, tile setter, plumber, electrician, etc. -- is a master craftsperson. I still marvel at how beautifully the tile was installed. It's nothing short of artistic.
SCC was also great about working within our budget. We gave them a number and they stuck to it. Before they started the project, they provided a statement of work that described in detail exactly what would be performed, and they provided the cost up front. There were no surprises.
They also told us exactly how long the project would take and guaranteed they'd finish on time. They said five weeks, and that's how long it took.
We were so pleased with this remodeling project and our experience with SCC that we've hired them again to remodel our kitchen, family room and other two bathrooms! They're down to earth, fun, and they care about quality and service. They understand that houses are homes -- people raise families, create memories, live, laugh and love in them and they should be places we cherish. Thank you, SCC! You're our remodeler for life.
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