Global Flooring

I recently renovated my mother's apartment in Flushing. Considering Global flooring has pretty good reviews, I purchased all construction material from them including hardwood flooring, tiles for the bathroom floor and wall, shower doors and other materials. Jenny was very nice when we made the purchase which is thousands of dollars. After I paid my money, her attitude changed dramatically. Be aware of following things if you consider use this company: 1. Any extra wood flooring cannot be returned. (Based on what my contractor told me, other stores in Flushing area offer return service for wood flooring. Be clear about what the store policy is before you make purchase. It often happens when contractor orders more than what they need). 2. Extra tiles can be returned with 25% restocking fee, only if it is whole case ( Jenny gave me a hard time to do so. when my mother went to the store for returning tiles, she said there is no cash in the store. she made my elderly mother to come to the store multiple times in the hot summer days to get the money for returned tiles) 3. If you just need 1 or 2 extra tiles, you have to buy a whole case. The store is not willing to offer any help as soon as you paid your money. very disappointed at the service! I will never do business with this store again.