the Atlantic Furniture

Buyer beware, horrible customer service with this company. We ordered the Newport bed for our son's 15th birthday and for the past 5 days he has been sleeping on the floor, waiting for a delivered broken part to he replaced. We called the company as outlined in the manual and got a contracted "voice mail service." We left two messages over 3 days and never heard back. The service suggested for a faster response we email the company, which we did twice with photos of the defective (#5) part. Still no response. We requested that the part be overnighted so our son could sleep in a bed sooner. Still no response. On day 4 we received a email saying they are sending the part and it will arrive in 6 days!!! No discussion, no attempt to expedite the part and no apologies for their horrible customer service, or extremely slow response times. Our son will be sleeping on the floor for a total for 10 days by the time this piece of the frame arrives. I wish I had saved the boxes because I would have shipped the whole thing back. I will never do business with this company again.

As long as this is the first time I ordered there a mirror. Careers delivered in time, without mistakes or any damages. Satisfied with the purchase, good store.

I would like to leave my comments about this online store, it's wonderful! I had a pleasure to deal with customer service and delivery service. The staff are professional and friendly. Great choices of furniture. I liked one bed and I bought it. I am very glad that I bought it from here. It’s amazing! Thanks to this store!

Amazing store! Good prices! I bought nice Bedroom Set for our master bedroom. It looks wonderful and very good quality. Delivery arrived on time, customer service were very helpful and polite. This store has everything what I need. It has excellent choices! Keep the good job!

Thanks to your store for the fast delivery. Your staff is helpful and knowledgeable. I definitely will recommend the store!

My son's room is small room, so we needed to make more space. Thus we were searching for a captain's bed. The color and quality are amazing! This bed with drawers allows our son a comfy sleeping space while eliminating the need for a closet)) the best feature is the reasonable price) Perfect deal!

Have been searching for practical and beautiful office table for small apartment and bought it at your store. The office table was delivered on time, you know it’s rare for online furniture stores!!!!

Wanted to buy dining table and came across this site - theatlanticfurniture.com. Ordered it for the first time, made an order by phone, the operator was friendly and courteous, he answered all my questions! In a week, as it was said, the table was delivered with free shipping! Thank you guys!

Ordered the dining table at that furniture store and didn’t expected wonders from it, as with many online stores. But I was pleasantly surprised. Affordable prices, fast delivery! The table was delivered even before the promised time that is rarity for furniture stores.

I'm very excited to get the twin over twin bunk for my kids, With minor defects and flaws from shipping, but that didn't effects the look or function of this bed. Easy to build, price is very reasonable and free shipping and assembly to my 3rd floor walk up NYC apartment is a definite plus.