Wildorchid

I ordered an item from this seller on April 14. By April 29, it had still not shipped and customer service blamed the Baltimore riots and told me they were prioritizing other "valuable customers'" merchandise before mine. I was repeatedly given varied excuses as to why something could not ship within two weeks and eventually received my order nearly three weeks after placing it. A week after it was delivered I got an email saying it was being shipped.

i just wanted to add something positive.. i purchased a very creative 'reclaimed wood' table from these folks, that arrived a bit banged up. i wasn't there to check the condition of the piece, and because i really liked it - my husband did his best to shore it up. ultimately, i decided i'd have to return it. after sending some pictures of the damage, Wildorchid willingly arranged the return of the table. I'm in NJ, and we were right in the middle of another winter storm, as Nadia from Wildorchid, worked on the return. She went out of her - scheduling and rescheduling the Fedex pickup - and kept me posted on what was happening. yesterday, the roads were clear and Fedex picked up the large package. i understand people can have varying experiences working with companies who sell their products over the internet. as buyers, our lasting memory will be how the seller reacts when the things don't go as planned. at least in my case, the seller reacted professionally, and with courtesy.

I ordered a nightstand and dresser from Wildorchid. Both items arrived damaged and I promptly sent an email letting them know I would like to return both items and receive a refund. They asked if I wanted to keep the damaged items at a discount. No thanks, I want a full refund. A week later, no refund, no information on how to ship the items back. Very disappointed in the products and poor customer service. WIll not be using ever again.