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About Us
Home builder in Dallas, Fort Worth, Austin, San Antonio and Houston
Services Provided
Custom Homes, Energy-Efficient Homes
Areas Served
Frisco, Mckinney, Prosper
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32 Projects
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Business Details
Business Name
Highland Homes
Phone Number
(972) 789-3500
Website
Address
5601 Democracy Drive, Suite 300
Plano, TX 75024
Followers
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Credentials
3 Houzz Awards
2 Houzz Badges
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8 Reviews for Highland Homes
Newest first
HU-673502214
Average rating: 2 out of 5 stars
I would suggest getting an inspector. The house we were under contract with Meridiana Parkway in Iowa Colony Texas has a lot of structural and cosmetic problems. The window needs replacement, no window screens in the masters bedroom, cracks in walls, cabinets surface were not sand and were just painted and many more. The thing that surprised me is when they told me that if there is any claim for structural damage in the future which is cause by lack of gutter they will not going to honor it since it is part of my responsibility as homeowner to install one myself. So homeowners please consider this and factor this to your budget when building highland homes with only front gutter.
May 10, 2023
HU-768458431
Average rating: 3 out of 5 stars
Contractors they use are mediocre. We have been in the house for a year and things are totally breaking down already. I just expected more from all the good things I’ve heard about Highland Homes. Love our home, but we are disappointed in the quality of workmanship.
January 24, 2023
The Michelle Musick Jones Team
Average rating: 5 out of 5 stars
We couldn’t be more happier with our beautiful home from Highland Homes!
They have been nothing but very professional from start to finish.
The home is of the highest quality and workmanship. We highly recommended Highland Homes.⭐️⭐️⭐️⭐️⭐️
April 18, 2020
HU-787913137
Average rating: 1 out of 5 stars
This builder does not build quality homes. Corners are cut from all areas. After letting people know on the net what they did to us, once again they ignored the complaints and block or remove the comments. This was our second buy but never again. You cant stop every post Highland Homes. What you did was wrong and you all know it! These are real issues and real complains from a real homeowner that trusted you.
1: We Bought a model home. Was told we had a 1 year warranty. Home was 3 years old at the time.
2: at closing with them knowing we had movers moving us from Dallas to Round Rock same day. At closing I was forced to sign a paper saying no warranty! If I did not sign I would not get the keys and our family would have been homeless!!
3: home had several cosmetic issues prior to closing that no home warranty would cover! Those issues never got fixed! All ignored.
4: Since moving in found many corners cut and I mean many. From cheap fencing materials used fyi fence falling down to wiring in wrong areas ceilings not painted. Breakers popping, hot spots in foundation and EVERYTHING IGNORED!
NEVER WILL WE OR OUR FAMILY BUY ANOTHER HOME FROM THIS BUILDER.
January 10, 2019
HIghland Homes built our new home, and it is beautiful. We wanted to build a new home so we could add extras and change a few things, and that worked out well. We were downsizing from our previous home, and the new one has many of the features we really wanted. The floor plan is perfect. Thanks, Highland Homes
April 19, 2016
I choose to build with Highland Homes because of the recommendation of my realtor. She considered them to be one of the best builders
in the Dallas area. I went under contract in December of 2013 and my home was finished at the end of September 2014. This was two months past
the scheduled date. There's so much I could write in this review, but the highlights are that I'm extremely disappointed and would never build
with Highland Homes again. I like the exterior of my home and it feels solid, but the interior finishing work was subpar at best. The trimwork is uneven and badly installed. The entire house had to be repainted because the first job had so many
drips and imperfections. The second paint job still looks bad. They caulked the baseboards to my floors, but unfortunately the person was
very sloppy and the caulk is very noticeable. Everything throughout the house was painted with a waterbase paint which has begun to yellow
and it's only been a little over a year. My neighbor has had her Highland home four years and has repainted twice because the baseboards
looked so cream colored. There's been a long list of things they've had to come and fix, but most of the time the fix was a trade off because
they dinged over damaged something else in the process. I've learned to just live with the imperfections. I'm so over this whole experience
to write more, but I just want others to think twice before they buy with Highland. If this is one of the best builders in Dallas look out!
I'd never build with them again! Way overpriced for the quality of work delivered.
January 7, 2016
Comment from Highland Homes:
Dear jnnrmn27,
We appreciate you taking the time to review your homebuilding process. We are very sorry to hear that the interior of your home didn’t live up to your expectations. At Highland Homes, we pride ourselves on building the best possible homes and providing outstanding customer service. If there is anything we can do to help, please contact us at (972) 789-3500, or submit a warranty request on our website if you are having any functional or structural issues.
Thank you again for your feedback.
Warmly,
Highland Homes
We appreciate you taking the time to review your homebuilding process. We are very sorry to hear that the interior of your home didn’t live up to your expectations. At Highland Homes, we pride ourselves on building the best possible homes and providing outstanding customer service. If there is anything we can do to help, please contact us at (972) 789-3500, or submit a warranty request on our website if you are having any functional or structural issues.
Thank you again for your feedback.
Warmly,
Highland Homes
Aaron Massey
Average rating: 2 out of 5 stars
Had the Huntington Homes division build our home. Supposed to be higher quality than Highland but very disappointed even just a year into ownership, neighbors also disappointed. 3 leaks in the roof. 1 moisture issue that they didn't even investigate just painted over. Tile work that was fixed and fixed and still terrible. Promises to do things that never happen. Contractors that don't do what they say they will. The initial building process was a nightmare of having to correct things. We have a crooked powder room vanity. A courtyard wall with peeling off stone. I still have a list of things where some things were ignored. Would not buy another Highland/Huntington/Sanders home.
September 27, 2015
Andrea Smith
Average rating: 5 out of 5 stars
Absolutely beautiful work coupled with excellent customer service! We receive calls every monday on progress! They really are the only way to build a house in the area, other builders didn't even compare on customer service or appearance. Good materials, great construction details, and everything is tailored to exactly what we want. Can't say enough good things about these guys. They aren't the cheapest, but for good reason. They really do build quality homes.
September 18, 2014
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Frequently Asked Questions
What services does Highland Homes provide?
Highland Homes provides the following services: Custom Homes, Energy-Efficient Homes
Where does Highland Homes provide services?
Highland Homes provides services in the following areas: Frisco, Mckinney, Prosper
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