Distinctive Surfaces Inc.

Distinctive Surfaces replaced my Formica kitchen counters with granite. I went through Costco in Cincinnati and they put me in contact with Distinctive. A Sales Representative (Jenna) came out and gave me a quote and showed me the different counter options. I chose granite. I am not the easiest person to deal with and I had a lot of questions for Jenna before I agreed to purchase from them and Jenna was very responsive to my questions. We communicated through email and her replies were prompt. Once I chose a style of granite and we agreed on a price Jenna came back with the contract to sign. I would say that I received a very fair price based on all of the other estimates I received from about 5 other companies. From that point it was about 10 days for the people to come to make the measurements which was done with a computer, not balsa or styrofoam. It was 7 days later they came to install the counters. Before they cut out the counters they contacted me and showed exactly how my granite slab was going to be cut and used for each piece of counter. I thought that was a really good thing as we did make a change to where the pieces would be cut based on my preference. The installation went smooth. The 2 installers did their job well and it was completed with no problems. The counters arrived with no damage. I can say that things ran smooth from start to finish. Based on my experience I have no problem recommending Distinctive Surfaces for your counter work.