Shower Doors of Houston

BUYER BEWARE!!! My shower door was beautiful when installed and really made the restroom transform. It wasn't until I noticed the shower door wouldn't stay closed, so water came out and ruined my tile. Then after a few times in the shower I noticed there were imprints in the glass almost as if it was manufactured with the lines imprinted into the glass. Very shady for a company of this size to install glass that was manufactured with imperfections and a slight bow in the glass.

If you are considering getting a Frameless Shower from Shower Doors of Houston, ask for **KEN** to complete your installation!! ** He is their BEST installer hands down! ** He provides exceptional Customer Service. He is always professional. He is very respectful of your home and your time being neat, meticulous, and efficient from start to finish. He truly is the Gold Standard as it relates to installation techs. KEN is an ALL-STAR and this company should be happy to have him on their team!

I have had two shower doors installed by SD of H in 2 houses and they did an excellent job in both. I have recommended them to several people and would definitely use them again!!

Update: Shower door only agreed to have the pipe repaired NOT the repair of the wall which we asked them to report to their insurance carrier and they refused - Again, we the homeowner didn't install the door and drill the hole through the drain pipe your employee did. Instead of your agreed price of $1800 for the frameless door it now becomes $2430 - we are NOT liable in any way. Folks makes mistakes-just own it. It's not your job to make a liability call this is why you should have reported it to your carrier as requested. Again, we will use every resource possible to make us whole again and be reimbursed the $780 for the repair of the dry wall. Some companies try to take advantage of older people. Shame on you Shower Doors of Houston!!!!!! ......................... If you are looking to get a frameless shower door look at where- why? We used them twice- the first time, I guess the crew took more care in finding the studs(nails) where to connect the door- the 2nd time when we bought another home- they placed a screw straight thru the pipe on the wall. When I called and explained to Angelica- she would not give me their insurance information. They are liable and if not their insurance carrier should pay. The amount wasn't that much, $370, plus drywall, which we do not have estimate. She refused to give insurance carrier information- just a No we are not responsible- you promote the company stating you're insurer when asked. So, if all goes well- you're find- if not, you're are out of luck- keep your fingers crossed it's nothing big.

If you are considering upgrading your shower glass call Shower Doors of Houston. They are so easy to work with from making the appointment to the installation. I had my shower glass installed in May/2019 and have not had any issues with the shower.

I have recently used Shower Doors of Houston on one of my remodeling projects and they did a wonderful job and their prices are very fair. I also hired them to install a large expanse of wall mirror and was very pleased with their work. The sales and installation crew were professional, punctual and courteous. I highly recommend Shower Doors of Houston. Myra Ephross EPHROSS DESIGNS

We are very pleased with the service and finished product. Juan and co-worker were on time & courteous when they came to give us a quote & measure for the new door . The install team was efficient and did a great job. We went from a framed to frameless door and are happy with the quality & the appearance.

On Dec. 10, 2015, Shower Doors of Houston sent a sales and estimate associate to look at our master bathroom walk-in shower about removing an outdated shower door in our master bathroom with a new frame-less shower door. “Juan” took measurements, inspected the shower which is composed of large sheets of marble as opposed to a small(er) singular tiled surface. “Juan” made his estimate and we agreed to have them install the new door. We signed the contract and paid the deposit (see attached contract). With In the contract was a sample copy of their insurance policy, a list of “trusted contractors,” and a folder with “10-year warranty” and “BBB accredited” seals. The idea was to finish updating the bathroom in preparation to sell the house the 1st week in February of 2016. On Thursday, January 7, 2016, 2 work men from Shower Doors of Houston arrived to take out the old glass door and install the new one. While installing the new door, the workman in charge came, apologized, and showed us a 12” crack that had occurred when he drilled the holes for one of the brackets. He said: “This always happens when I try to drill on the larger pieces of marble and not the small tiles.” He said if there aren’t any beams located behind the place where they drill, cracks usually happen. Neither the salesperson nor the installers warned us that this could potentially happen. We called “Juan” immediately and he assured me that I shouldn’t worry about the crack, and that the company “would make this right.” He stated that we, as the homeowners, should not attempt any repairs and that they would send out their “most skilled crew members” to make the repair, and seal the crack (so that the shower could be used), and (hopefully) make the crack more aesthetically pleasing, if possible. “Juan” gave the installers the go-ahead to complete the installation. We took pictures of the crack in the marble and sent them to “Juan.” Of course we have not been able to use the shower since then. They sent out a second crew (“Esvin”) on Saturday, January 16, 2016. When I asked Esvin how they were going to fix the crack – he held a small plastic bag aloft in his hand and said: “They gave me some epoxy and some tint, so we going to see what we can do with it.” In the meantime, the entire sheet of marble that makes up that back wall of the shower was separating from the wall. This wasn’t, and hasn’t at this time of correspondence, been addressed at all. Juan was contacted and told that this was unacceptable. On Sunday, Jan. 17, 2016, photos showing this separation were sent to Juan, which he forwarded to Julie Freund. I spoke to Juan on Monday, Jan. 18, 2016, around noon. The conversation was still seeking a mutual settlement to the problem until Juan said to me there was “no proof” that the separation of the marble from the wall could be linked to their installation. I said that unless their “experienced” installer and Juan himself were completely incompetent – they would have noticed the marble wall separating from the wall prior to the frameless door’s installation. Juan then agreed that, no, there was no such separation at the time of his estimate and measurement. His “experienced repair crew” also didn’t note that such a problem – which is apparent to any untrained eye – was not only present, but showing signs of worsening (the gap is largest at the top of the marble wall, and increasingly smaller as you move away from the shower mount). As you can clearly observe from the photos, the crack runs directly from the frameless shower door mount. On Monday, January 18, 2016, we called the Shower Doors of Houston office to speak to the “person in charge” and was referred to Julie – Julie promised that “by the end of today” we would be contacted with an appointment time. Of course, no such contact was attempted. Shower Doors of Houston has seriously damaged the large (one piece –see attached measurements) marble in our mater bathroom’s shower and has shown little to no concern for our safety, inconvenience, or customer satisfaction. Neither the salesperson nor the manager has ever once even attempted to visually assess the damage. We engaged Shower Doors of Houston to enhance the appearance of our master bathroom and the value of our home prior to our home’s placement on the sales market in the 1st week of February – which is now no longer possible as we have an unusable and extremely unsafe master bathroom shower that will not pass any home inspection or allow us to have potential buyers view our home. As noted in the attached photos, all of master bath’s counter tops, bathtub, 2 window sills, shower, and built-in cabinet are composed of the same matching marble. Whether or not it can be matched hasn’t even been investigated.

These guys are absolutely fabulous. We did a large Master bath remodel in an octagon shaped room with a cathedral ceiling, including a freestanding tub with angled glass sides extending from the tub deck to the back walls, forming a large shower enclosure. Shower doors of Houston did the 9 foot tall frameless glass behind the tub, the two sidewalls and the free swinging shower doors on each side. The fit-up was a challenge for them due to the full slab granite over the tub and the matching slabs on the back walls. They did a superb job on the manufacture and installation. They were totally responsive in preparing their bid, coordinating with the granite crew, and finishing their work. In addition, after 4 years of use and minor fluctuations in foundation and wall expansion, they came back to adjust one door and both sweeps. We could not be more pleased with their work, follow-up, and professionalism.

I have not received the items yet, but they showed up on time for the bid and even had great ideas.

Used this company on several of our tile and cultured marble shower jobs. Great - clean job. I would recommend this company for your shower glass needs, whether its a framed shower glass or frameless glass, Shower Doors of Houston can help. I look forward to working with SDofH in the future. As a Kitchen and Bathroom remodeling contractor it is refreshing to work with a sub-contractor that upholds the high quality, professionalism and service we demand.

I've used Shower Doors of Houston on remodeling work in 2 homes. I will continue to use and recommend this company in the future.