Commercial Service / R & S Plumbing

R & S technicians came out to our house several times to address a few issues our home inspector reported when we were selling our place. Both technicians (BJ and George) were professional and friendly. They confirmed that several items were unnecessary to fix and wrote detailed statements for us to provide to the buyer and inspector which was very helpful! They also did not charge us a service fee for the second visit. I highly recommend their services! Very professional and great customer service.

Last winter I moved to Bloomington and bought a house. I hired Loren Wood Builders, who did a fantastic job in taking out everything in the house and rebuilding it back to my specifications. I converted from the old gas energy system to electric and Loren Wood recommended that I consider using Commercial Service of Bloomington. I hired them to do the full replacement, and I purchased a energy efficient and quiet electric furnace and air conditioning units. The staff were very professional and friendly and explained everything very clearly. I would highly recommend them to anyone needed workin done on their heating and air conditioning.

The individual came to my home, took measurements, discussed needs of home my size, discussed options for new air conditioner and furnace. He respected my concern with cost vs. quality vs.efficiency and made a recommendation that meet all of those criteria. A separate staff came within a few days for installation. Everyone was polite, respectful, willing to explain what they were doing while I asked questions and went above and beyond what was necessary. I would highly recommend this company: the future.

Our A/C wasn't working properly. Called Commercial Service to check it out. They recommended replacing, since the A/C unit was quite old. They also recommended replacing the furnace unit to be more compatible with the A/C (even though the current one was only less than 10 years old and not as high in efficiency). The service representative was quite helpful in choosing an energy-efficient unit for both, in addition to a central humidified. It was a challenge since the utility closet is quite small. The installation was challenging, but they did a good job in fitting everything in. I think this unit was a good selection, since we have decreased our A/C & Heating costs. Also, the unit is quiet and does a good job heating or cooling.

All of my dealings with Commercial Service have been professional and they have taken care of my problems in a timely manner. Everyone you deal with, from the scheduler to the salespeople to the guys who come to your house to do the work are friendly and honestly care about you and taking care of your needs. I give them my highest possible recommendation and tell everyone that I know about them and their service.