Fireclay Tile

Loved my experience with Fire Clay. I've been looking to add a unique backsplash into my kitchen. I wanted something that suited my personality but also would add value for resale. I worked with a designer at Fire Clay to get advice. I gave him photos of the space and inspiration. It came out better than I hoped. Every time I cook for wash dishes I'm happy. The ordering process was a breeze with my designer and when I had questions about my order status he was there to help. The tiles arrived meticulously packaged. I couldn't be more happy.

We purchased a number of tile patterns and colors from the Fireclay team for our kitchen and bathrooms. It was an awesome experience from the first moment to the last. This team is passionate about their product, but even more passionate about taking care of their customers. We had a few snags (all my fault), but Fireclay went out of the way to give us a first class experience. If you couple that with their environmental commitment and how they treat their people, and I'm not sure you can find a better tile company!

I joined the covid-bathroom-renovation club in July 2020 and Fireclay was by far my favorite vendor that I worked with. Not only is their tile beautiful, durable and sustainably produced, but their customer service was exceptional, even during the chaos of a pandemic. I worked with the same representative from the beginning of the project to the end (shoutout to Terapan!) who helped me measure my bathroom, sent samples, gave design advice and filled me in on every stage of my order. Additionally, their website provides tons of useful information about how to choose spacing, grout, edge finishing and all sorts of other details I hadn't thought of since this is my first time having tile replaced. Highly recommended, and looking forward to working with them again for our next home project.

Fireclay tile is gorgeous, first and foremost. Their colors are so unique and beautiful--we get *so* many compliments. Our contractor commented that some of the edges aren't perfectly straight, making it sound like an issue, but for us, this is what we love! It adds so much character and you can tell the tile is handmade (in the best possible way). We did have a snafu with some of our tile breaking in transit (beware if you're ordering the larger sizes, this is a risk), but the team was incredibly helpful in getting everything rectified quickly. Highly recommend Fireclay. Great product and a great team.

Easy to work with, very creative and no question was too stupid for them to answer. Would work with Fireclay designers anytime! I’ve even recommended them to friends

I worked with Tiffanie, she was very helpful and responsive from designing through delivery of my tile. I used the 2x8 tile stacked and the 2" hexagon tile using the same three variations of white. Now I find myself walking around my house thinking of other projects where I can incorporate tile! I love how my kitchen turned out.

Working with Fireclay from start to finish has been seamless. Not only are their glass tiles beautiful, but their communication along the way has made the experience pleasurable. My tile arrived impeccably packed with zero issues in recyclable materials. I watched the UPS man ignore the 'Handle with Care' signage and thought for sure some would be broken but all of it was intact. Finally, I highly recommend you check out the glass tile line named for Audubon birds. They are so subtle, so beautiful, and will elevate any space you envision using them in.

Fireclay provides a stunning product as well as incredible customer service. I had a sizable project, with challenges. They were always there to help and solve any issues that came up. I will definately use them again!

After checking out Heath Ceramics and other tiling options, we came across Fireclay. We loved the uniqueness of their hand glazed tiles. We worked with Wendy throughout our purchase process and appreciated her help as we assessed different colors and designs for our bathrooms and fireplace. The entire team was warm and professional. We couldn't be more satisfied with how our tiling projects turned. out.

I have not found another tile company that has appealed to me like Fireclay's products. I decided to pick up the phone and see what happens and came into contact with Tiffannie. She was absolutely wonderful to work with, we chatted about other cool life stuff we enjoy and she helped me settle in on the right tile for my project. It's nice in this day and age to speak with someone vested in the product and genuinely happy to help you. 10 out of 10 will work with them again!

Love the designs, love the affordable (and free for the first 5!) samples, and love the customer service even more! Super responsive, patient with me, offered design recommendations and advice given my needs. I had some significant budget constraints and my fireclay design rep even through in some very generous discounts! My one concern was how high the prices are. I thought I could afford tile for my tiny bathroom, but it very quickly amounted to something way out of my budget. My challenge to Fireclay tile is how to make superior quality tile more accessible?

I dealt with Kristina over chat this afternoon, and the experience was, well, a joy! She was incredibly patient with all of my silly questions and took her time explaining everything in a very thoughtful way, also offering suggestions. If everyone there is this great to work with, they all deserve a raise ;)