Fireclay Tile

Working with Fireclay Tile was one of the best customer service experiences we had during our entire renovation process. We were connected to Terapan and they stayed with us from the beginning to the end of the project. They helped us make decisions that would best suited for our desired outcome and budget. They offered problem solving, felt overwhelmingly positive, encouraging, and showed us consistent support. We look forward to installing the tile in the coming months and living with them in our home for many years to come. It was a personal experience from beginning to end.

Fileclay is an amazing company to source gorgeous tile. They have a comprehensive website with inspiration stories and a good search engine. When I contacted them for my small project - a backsplash for our new bar area - they immediately assigned me a design consultant, Tiffannie, to help me. Tiffanie sent me a video of herself describing the service and assisted in the calculations and positioning of the tiles. Within 24 hours, my order was placed. Fireclay kept me updated on the progress of my order, including when it shipped (to Canada) and arrived in my home town. The two boxes were securely packed. As sometimes happens, two tiles were broken in transit. When I sent a photo, Brieanna responded immediately and was so accommodating. The tiles are really beautiful and they will make our bar area look very sophisticated - the perfect accent to our Mid-Century Modern decor. Fireclay is a company that I will trust for our future projects.

I absolutely love my Fireclay Tole backsplash in my new kitchen. I found it’s after months of searching for something unique and handmade. It added so much personality and life!

Choosing our tile and working with the amazing design team (Kristina!) at fireclay was by far the best experience of our entire remodel. Can't recommend them enough.

While the team at Fireclay was helpful in the design/purchase process, their design process overcounted more expensive tile instead of the less expensive tile - that we found they counted a dozen tiles short in their design tool. Don't expect any help when something goes wrong, and don't trust their "designers" (just sales reps) when you are installing more complex designs like herringbone. Also note: their tile looks very different in each batch. This is tough for any tile company, but keep in mind this will come into play when they miscount your tile. In the end the tile is beautiful, just don't trust them in the design as they are not any more experienced than you or your contractor.

I loved working with Tiffannie (on 2 projects so far!). She helped me not only with design questions, but to score some seconds I REALLY wanted and thought I had lost the opportunity on. I can definitely see myself using her again on other projects for our home! The tile is absolutely gorgeous! So worth it. You can totally tell the difference when comparing to run-of-the-mill tile. We couldn't be happier!

Nicest people, extremely helpful and so patient! They have so many amazing options it's hard to chose. You can count on their designers to help though. I had the privilege of working with Kristina! I went to Walker Zanger for slabs and when they asked what I was doing for tile I told them Fireclay. WZ said how much they love Fireclay, and they're competitors! Love that they are employee owned too! Can't wait to share photos!

We completed a kitchen backsplash using Fireclay tile. It looks great and was easy to apply/finish. We used a tile sealant prior to applying grout which helped us use a lighter color grout and not have any staining. Great customer service and beautiful product.

Fireclay tile offer a fantastic product and great service. Looking forward to the next project I can use their tiles for.

Thank you for all your help! My tile guy (Who says he is an artist) says he has never worked with tile that is so amazing! He loved it. We both had fun watching it go up in my kitchen; him for the joy for working with the tile and me for the joy of seeing my kitchen turning out so beautiful!!!!! We both stood back admiring it and smiling!! ❤️

We are so happy with our Fireclay tiles. Our bathroom floor is now a gorgeous braided picket tile. Communication with Brittany was seamless. She was so helpful, and the tiles are fantastic. We live in Canada and couldn’t find anything that compared. I can’t wait to do another project with Fireclay.

Absolutely beautiful handmade, eco-friendly tiles. We purchased the ogee drop (fish scale style) tiles in Naples Blue for our nyc bathroom remodel and couldn’t be happier. Communication was easy with the company, and the tiles shipped in their estimated time frame.