Fireclay Tile

FireClay was amazingly easy to work with even though we are located on the opposite coast. It took us a while to figure out exactly what we wanted especially with so many amazing options to choose from highlighted on their website and Instagram feed. Luckily, our designer, Tiffannie was patient with us and didn't let us make a decision without seeing the tile first. They're like a friend helping you navigate your options and they won't lead you astray. I didn't feel like they were pressuring me to make a purchase but simply guiding us through the process of finding what was right for us. They have a phenomenal team! I honestly felt like Tiffannie gave us her undivided attention compared to the sales reps at a few tile shops we visited in person. The local reps were surprised we placed quality and sustainability over price. Fireclay got it right away!

Fireclay Tile is so special because they provide unique, high-quality tile that I seek out to use in my residential projects.

The tile is beautiful and very well made. I used the velvet blue 3x12 subway tile for a kitchen backsplash in a Craftsman bungalow home. Sabrina helped me with my order. All my questions were answered quickly and the tile arrived earlier than expected (and in perfect condition)!

Worked with Lauren. So so sweet and extremely helpful! Amazing customer service. They just want the customers to be happy.

We adore Fireclay Tile as well as our rep, Jane. All the tile is beautiful and handmade here in California. The showroom is one of the best in San Francisco -- it's organized by tile pattern and one wall is reserved for all the gorgeous colors so it's a lovely space that's easy to use. Jane, as well as anyone who has helped us, is friendly and we leave with just the right amount of samples. Jane is also responsive and thorough. For one of our residences Jane provided us with custom samples of the size and color - we love these touches!

The tile we got is BEAUTIFUL. exactly what we wanted. and the customer service was great. We were very happy with working with Fireclay for our bathroom tile.

Fireclay Tile is a great company for 2 reasons. Customer service is outstanding. All questions are addressed in a timely way with expertise. In addition, the tiles are beautiful. I love the lapis 3X6 tiles in brick pattern on my kitchen backsplashes. It looks beautiful. I highly recommend Fireclay Tile.

I have worked with Jane on various projects and she is a joy to work with! Aside from being kind, professional and creative, Jane is always quick to respond to my questions and requests offering up suggestions and solutions when needed. The quality that Fireclay delivers not only in their tile but their customer service is top of the line. I highly recommend working with Jane and the full Fireclay team!

I purchased tile from Fireclay for my kitchen backsplash and love the tile! Brittany was very helpful in sending me sample tiles out quickly to make sure I had enough to make my decision along. She was also helpful in talking through some of the design questions and getting my order filled quickly and easily. The delivery was ahead of schedule and shipped in perfect condition. These are high quality handmade tiles that give a warm and clean feel to my installation and were reasonably priced for the quality of product. I would use them again in a heartbeat.

Fireclay tile not only has the most diverse offering of tile, different shapes, finishes, colors, combinations...but the customer service was amazing. Terapan helped me so much. The drawings with the tile I was considering helped me to visualize more than I could in my head. It lead me to a decision I am so happy with!!

The Fireclay team was incredible to work with- helpful, knowledgeable, and turns out a unique high quality tile. The tile fit our space perfectly and is gorgeous. I was so pleased that the staff at the San Francisco showroom directed me to a local restaurant to see the tile we were leaning towards applied in a setting like ours. I can’t say enough great things about this company.

Our tile (master bath and kitchen) was beautifully made and the help Emily provided in ordering was invaluable. Would definitely order from Fireclay again for personal projects as well as specify for professional projects. Also love the fact that they are a B corp, use recycled materials, etc.