Was it a color enhancing sealer? i only ask because i had the same thing happen to mine, i posted about it a few posts back this morning where they were trying to make a mark disappear with a color enhancing sealer and it left an etch on my countertop as well !

Were your counters sealed before? From everything I've read on these forums, it does seem unusual for quartzite to etch. Hopefully someone has a solution for you!

Sorry this happened! If it etched, it's not a quartzite but a marble. Quarzite does not etch and unfortunately a lot of stones labelled as quartzite are actually a marble.

Oh that's terrible! I'm sorry that happened and I hope you can get it fixed.

As others have alluded to, if your stone etched it may not be quartzite. Here's the thread with instructions about how to tell quartzite from marble.

http://ths.gardenweb.com/discussions/2692150/countertop-geology-part-six-lets-talk-about-rocks-some-more

Good luck to you!

MB 12 and a knuckle dragger.

What is the name of the quartzite?

If your paperwork identifies this as quartzite but it is not, then if the tile guy does not at the very least repair to your satisfaction then he should for free replace the countertop with quartzite. If he balks, check your state's consumer affairs division for remedies. (I hesitate to say retain an attorney because that is likely eventually to exceed the cost of the countertop. On the other hand, if you have a consumer fraud statute in your state like there is in NJ you will easily find a herd of lawyer's on your doorstep because attorney's fees are paid by the "loser" along with punitive damages of - I think - triple the value of your countertops.)

yes @sofibebe it was an enhancing sealer for our floor tiles. It looks awful :(

lazy_gardens I considered telling the tile guy, but A) he speaks very little english B) I don't think he knows a thing about countertops. He wiped the entire counter down with a sponge that was covered in wet grout after doing our backsplash. I really dont want him to come back and mess with my counters.

@perky_2 it's called olympus calacatta quartzite. I have suspected that it was actually marble, but this really bums me out.

Yeah, there are two issues here. One is the contractor etched your countertop. Oops. But fixable.

The much larger issue is the stone was misidentified. It will continue to etch. If you feel like taking this on with your supplier, you have excellent grounds to do so. Sadly, this is a common problem. I encourage those who have been sold a misidentified stone to complain to their supplier because that is one of the few things that would motivate them to be more careful in their labeling of stone.

I feel your pain. I hope you can find a resolution! Let me know if you need geologic advice, I've helped several others who were in your shoes.

@carolyn thats how i feel about my situation- i don't ever want to speak to my counter people again, just thinking about them gives me anxiety- they were clueless!!

@sofiebebe - I just read your post in the other thread. You wouldn't believe it, but my counter top lady sent the wrong slab to the fabricator too!!! It was awful. I posted about it on here a few weeks ago. I feel your pain. :(

Here is another pic of the stain/etch (I dont know which one it is). I am going to do the glass test when I get home. What do you guys think about this? Aside from removing the slab and replacing it, is there anyway to get rid of it or at least

make it blend?

The tile guy did not install your countertops, did he? I would contact the countertop fabricator & see what ideas they have to fix it.

No, two totally different companies. romy718. The counter top people are going to come out here in a week to drill for faucet (it was back ordered) and I am going to ask if they can fix this.

In the most recent pic you posted today, it looks like a stain. I would think there would be a poultice for that...there are different ones depending on the nature of the stain. Although, it does look like an etch in the first photo...

Lcskaisgir - I thought of you when I saw Carolyn's pic today. I remember that you had a stain on your quartzite that was successfully removed with poultices.

Romy, I was reminded of my ordeal too and I feel awful for Carolyn. Here you have the gorgeous counters that you've been waiting so long for and instead of excitement, it's sickening. I wouldn't lose faith though, my fabricator hired a specialist in stone stain removal and that man worked on my stain for a week using different poultices. When he was applying the last one he told me that if this one didn't work, he didn't know what else to try. Thankfully it worked!!