Epic Designs Inc.

We have worked with Marco and his team on the design of our new home. They created a fantastic and unique modern house design, while paying careful attention to elements we had wanted included. Marco is particularly skilled at finding creative solutions to practical issues without compromising design and style. The Epic Design team worked tirelessly to help us get through a lot of red tape to obtain permits; requiring a fair amount of liaison with Town officials. Marco has been an absolute pleasure to work with from start to finish!

Worst experience of my life... Would never recommend this company!! Marco and his staff have ended up in costing my family thousands of unnecessary dollars and time that we can never get back. He is the most unprofessional individual we have ever met. After we paid his initial retainer fee the issues started, and he never returns phone calls or emails (I have so many of them to prove it), and his normal response time is about 2 weeks, so he clearly feels he's more important that his clients. It took months to get drawings done, and 6+ months to get to the permit stage only to encounter more unnecessary delays on his part. The real kicker was when he went to permit without consulting us on final drawings etc., and we ended up paying for a building permit that we were NEVER going to use. All of his time frames given to us on paper have been past due by months.. We were consistently chasing him and his staff for answers and updates and were faced with all the excuses imaginable even on a few occasions blaming his children for being sick and causing the delays. . He wanted his $$ and in the end left us high and dry. We hired Epic Design Mach of 2016 and we still haven't started our renovation. In the end his design of our project will just be thrown in the garbage. We hired EPIC Design with the hope that he would assist us in this potentially stressful time but in the end the only stress we had was ALL to DO WITH EPIC DESIGN and their lack of urgency, professionalism and just common sense..

Marco and the team at epic designs have worked with us on a few projects over the years. they provide great hands on service as well as accommodating everyone's busy schedules. the teams overall performance, communication and expertise throughout the design process, committee of adjustment and the construction itself is what keep us and our clients happy. we will continue to recommend and use Marco and his team in future projects.

I run a successful renovation consulting company in the GTA and have worked with Epic Designs Inc for over 8 years on multiple projects - on average 5 homes per year - all with project budgets ranging between $80k-$350k. The building process in GTA can be extremely complicated and stressful when dealing with the city by-law. Marco and his team have always provided excellent design work, added-value feedback in relation to design and build inquiries that arise, and have handled all city permit processes on my clients behalf in a professional manner. Their pricing structure is fair, and the staff has always been professional and forthcoming. Also, I should point out, several of my projects have been featured in various local publications throughout the GTA - noted for their extreme transformations, design build and quality, and overall appeal. I look forward to continuing with with Epic Designs.

We hired Epic Designs Inc. for their services. We had a very difficult time dealing with the company due the the lack of responding to emails and phone calls. It would take them at least two weeks to return a phone call and would not respond to emails. Firstly, due to their negligent and unproffesionalism of the company resulted in almost one year delay. Secondly, they submitted the application to the city stating the existing home to be demolished prior to constructing the new dwelling without consulting or advising us. This forced use to rent while we build which resulted in an additional $30,000.00 in rent. We had a great deal of aggravation dealing with Marco and his staff. Had we known the company operated in unprofessional way, we would not have use their services even if the price they charge was reasonable. Not woth the agrevation it has caused use dealing with the company for 2 years. Do your homework before you think of hiring this company.