Jackson Design Build

We did a basement refresh in January and could not be happier with the outcome. It was a pleasure working with Chris, Oliver and team and would 100% work with them again. Such a positive experience. Do not hesitate to hire Jackson for any of your home needs

It has been 7+ months back in my house since Jackson Design Build finished work on my bump-out addition and whole house refresh and I am so pleased with how everything turned out. I started working with JDB in 2024 and right from the start they impressed me with how respectful they were of my space and how they were able to listen and translate what I wanted into concrete plans. Most of 2024 was spent in the design phase and working with Lisa was a joy! She understood my style well and was able to find great solutions for the problem areas in my home. She suggested meaningful changes and improvements while not going overboard with choices that didn’t fit my aesthetic or needs. Construction took place over the first half of 2025 and while there were a few small issues that were discovered and a few change orders, on the whole the process went much smoother than I was anticipating. Michael, my lead carpenter, was excellent and explaining where the team was in the processes and answered any questions I had. I especially appreciated that he and Chris kept things running smoothly so I never felt like I needed to be on-site all the time, I could trust JDB to take care of everything, which made the whole process way less stressful than it might have been otherwise. Construction completed in about 6.5 months and I love my house now. I am so impressed with the craftsmanship and attention to detail that went into my house. Even though the original house was built in the 1950’s, the JDB team did a great job of making sure everything feels cohesive with the new addition and yet still fits the mid-century details of the house I like. I was incredibly impressed by the professionalism of Josh and the whole JDB team. I have no regrets about working with them, they eliminated a lot of stress from the process. Living in my renovated house, I just wish I had made the updates sooner.

We hired Jackson Design Build for a major remodel of our 1908 Phinney Ridge bungalow, and they exceeded our expectations in every way. We originally met them at the Seattle Home and Garden show and selected them based on their expertise with vintage Seattle homes. They did a full main floor remodel of our home, including new kitchen & bathroom and new hardwood floors, plus a downstairs laundry remodel and conversion of unfinished basement space into a hobby room. Their designer Lisa was great! She has an excellent aesthetic sense and really took the time to listen to us and understand our style, resulting in a home that we have been delighted with. Communication was fantastic throughout. They kept us informed and their project lead Chris took the time to get our opinion on decisions while construction was underway. They also finished the project on time. They promised we’d move in before Thanksgiving and we moved in literally the day before!

After meeting with several design build firms, we knew we had to go with Jackson Design Build, and I am SO glad we did - Every interaction was professional, positive, warm, friendly, supportive, and honest. I never felt like we were being upsold - In fact, the team frequently helped us land on better solutions to fit our budget without sacrificing quality. We were able to share our priorities upfront and have our values and vision honored and respected through the entire process. We lived in the house with kids and a dog while having a staircase added, losing a bedroom, and experiencing the daily sights and sounds of a full basement remodel - Being with the JDB team was our daily life for these months, and we genuinely enjoyed getting to know them. The team went out of their way to accommodate our family needs and keep our house feeling like home as much as possible. And the finished results - WOW. I can't believe this is our house. The newly remodeled areas blend beautifully with the character of our 1948 home, the details are so polished, and the layout flows with ease for our active family. After years of planning and saving and wondering if we could pull this off, I'm so delighted that JDB made our dreams a reality and let us collaborate and learn from them along the way. Everything from their design process to their pricing model to the crews they bring in to do the hard work - Jackson Design Build's integrity and expertise won us over and we'll be recommending them to all our friends and neighbors!

JDB remodeled all 3 bathrooms, plus laundry room, in our 1960’s home in Shoreline. Lisa and Reed walked us through the design process, making creative choices within the space constraints. Simon’s value engineering comparisons clarified our choices. The planning and workmanship during construction were excellent. When a few problems arose, as is inevitable in remodeling, JDB stepped up to work with us to find solutions. We chose to stay in the house during the 6-month project, quite a savings. Sharing the house with JDB’s folks was surprisingly smooth, and they worked hard to keep us comfortable. We are delighted with the results, and look forward to calling on Josh, Mollie, Chris, Michael, Kelvin, and company for our future projects.

Jackson Design finished our basement, the second project we've done with them. They consistently have high quality workmanship and attention to detail. Would recommend to anyone.

The design & build team at Jackson is the best Seattle has to offer. The attention to detail, innovative designs & thoughtful craftsmanship ensures that each project comes together timely & beautifully. Could not recommend them enough!

The JDB Team is exceptional. They worked with us to add another story to our home, which also involved redesigning a good portion of the main floor of our house. Their focus on details, from concept to completion of the project, was incredible. The direct and constant communication we received throughout the project made it so there were no surprises. Some of our favorite design details include a voice controller shower, gorgeous hickory floors, a massive 3-panel pocket door, perfect patterns for the tiles, the wide base layout of our new staircase, and a fabulous walk-in pantry. There's so much more we could include, but you might as well stop reading this review and hire the JDB Team yourself to find out what they can help you imagine and create.

We have worked with JDB on two major home projects. There are very few areas of our house that they have not touched and improved! Lisa is a pleasure to work with during the design phase. She listens and makes sure all the decisions are made before construction begins. Josh and Dan were great to work with during construction of our kitchen and basement remodel in 2016. Chris was a steady hand during our recent bathroom remodel and window replacement all with the added challenges of Covid. The whole team is meticulous about quality craftsmanship and getting everything right. We are very happy repeat clients!

Although it cost more than we initially planned, our remodel with JDB turned out perfect. We worked through the design process with Lisa - she made it fun, easy, and super stress-free. Our construction manager was Trevor, and he had a keen eye for detail. He ensured contractors delivered a quality product, and held himself to the highest standards, even if it meant long nights for him. Our project ended on time, and communication was always clear and timely. We are thrilled about our new space, and really enjoyed working with JDB!

JDB was professional, courteous, flexible, and accountable throughout the entire design & build process for our basement remodel. We were hands-on clients - we provided a conceptual design to start with, we had particular preferences, and we wanted to self-perform chunks of the work. JDB worked with us every step of the way, providing alternatives, identifying potential pitfalls, and hand-holding when we needed it. The build team was great. They completed the project on time and on budget, with no unexpected change orders and no major problems. The team took accountability for the few small issues that did arise. They were supportive and flexible with the elements of the work that we did ourselves, giving us plenty of advance notice of their look-ahead schedule and identifying where our work would fit in to keep everything moving. Finally, it was clear that JDB took COVID seriously, and we felt safe throughout construction, which was critical because we were at home for most of the work. We highly recommend them.

We had wallboard dropping out of the bedroom ceiling and a leak in the kitchen as well. JDB discovered rot in the roof deck railings and all down the west wall of the house plus some problems with the south wall. They suggested and used more leak-proof ways of dealing with construction details than we originally had while keeping the same look. Now we should be set for a long stretch of low maintenance. They did an amazing job despite dealing with Covid and the lead on our job going off to start their own business. I highly recommend them: everyone else thinks they are good too so there's a waiting list. When they get to you, you'll get the same conscientious oversight of your job that they gave us.